Trupanion reviews

3.2

41% would recommend to a friend

(426 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

426 reviews
4.0
Sep 8, 2017

We can't afford to live!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dogs in the office 24/7, friendly communicate, casual culture, inclusive environment for all types of people, passionate employees with similar values, great medical benefits

Cons

Not even close to enough pay to live on, glass ceilings for most jobs in terms of raises and promotions, huge discrepancy between upper management and lower employees in terms of pay and attitude for what is "livable"

5.0
Aug 31, 2017

Supportive team, clear goals, merit based success

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Solid helpful training program, supportive teams, intentionally maintained and curated company culture, knowledgeable/helpful/actually-decent-people in HR, excellent healthcare/dental/vision coverage, free on-site daycare for kids of full time employees, free (decent) coffee, clearly set performance standards and goals posted for all positions. Want to know how to get a raise? That's published information. Want to know what positions are open? That's published information. Want to know how you are performing? They will give you clear consistent feedback. Think something can be improved? They want to know too and want it to get better.

Cons

Not many, to be honest. I will say that If you don't like desk work or have a fear of computers, this is really not the job for you.

1.0
Aug 31, 2017

No trust, low pay, dysfunction

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Dogs and dog walking. Good benefits

Cons

Senior leadership is not trust worthy, communicate poorly, and have their favorites. No career development!! People who claim they are "here to help" with career development are some of the most unapproachable people in the company. It feels like if you aren't friendly with the right people or push the wrong buttons, you are not going anywhere. And good luck getting paid more! Lets just say, I was sold on something totally different when I interviewed.

Viewing 337 - 339 of 426 Reviews

Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.