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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (426 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Reviews by job title

      426 reviews
      3.0
      May 18, 2016

      They like to think they are "fair" and the best......

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Casual atmosphere. If you want to be in management, they do promote from within.

      Cons

      They don't really listen to the "little" people. The only way to get higher pay is to move up in the company......if you like what you do, be ready to be happy with hitting a pay ceiling.

      5.0
      May 5, 2016

      Gray place to work. So Far

      Customer care specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Just started working here. Will update as time goes on. Still in my training. They have a very excellent training program which make sure that you know everything that you need to know before your start. It's all about how much you're willing to put in to learning the business. 1. Love pets by everyone that works there. 2. The benefits are very excellent which helps to compensate for the Low starting out salary. 3. Good coffemachines that make a variety of coffee offered for free which is not very common these days. 4. Free parking, childcare, the ability to bring your pets to work. 5. They try to fit your schedule to your liking based on their needs. 6. Did ability to get to know and like all the employees Pets.

      Cons

      Just a couple minor cons. The current building their in is beyond its time and is going to be torn down when they move to the Georgetown area. They have no match on their 401(k) plan very unusual for a Company with the amount of employees they have. Current software programs are a little bit behind times and a little bit clunky and do not communicate well together

      4.0
      Apr 24, 2016

      Child Care Director

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      They believe in caring for animals and people's pets and value the importance of having pet insurance.

      Cons

      Some management decisions may have been better handled with respect to outsourcing decisions and being inclusive with the employees it would affect.

      Viewing 364 - 366 of 426 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.