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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (426 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Reviews by job title

      426 reviews
      4.0
      Apr 5, 2016

      Customer Care Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good crowd of people, bring pets to work

      Cons

      Management is shifting, turning into more of a call center

      3.0
      Jan 30, 2016

      PLEASE be a part of the bigger painting or STFU and find a new canvas!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The culture, the passion, the innovation, the dynamic, the synergy, the risk, the reward, the pets, the people, the MISSION.

      Cons

      Disenchantment, budgeting, gossip, doubt, politics, miscommunication, entitlement! Trupanion has been a spring board for many careers, so anyone on here writing about how terrible it is and discourages someone on the outside to join really should be on the outside of our organization doing something better with your time and energy. Yes, we've struggled with communication and change and communications about change and yes, we're experiencing tons of growing pains yes, but at least we're growing! Be a part of it or simply part from it...

      avatar
      Trupanion Response
      10y
      We appreciate your belief in Trupanion and its mission. Thank you for taking the time to leave a review and share your experience. Your advice, and all the advice we receive here, is a key component of our growing company.
      1.0
      Jan 16, 2016

      Amateur's

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's nice to bring your pet to work. But it's a stressful environment and even the pet's feel it.

      Cons

      The managers are amateurs and don't know what they are doing.

      avatar
      Trupanion Response
      10y
      We appreciate each and every piece of feedback that we receive, and strive to make Trupanion a happy, energetic and comfortable place to work. We are constantly working to improving all parts of the company and utilize tools like this to garner and address concerns.
      Viewing 367 - 369 of 426 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.