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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (426 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Reviews by job title

      426 reviews
      1.0
      Oct 31, 2014

      Tick Tock

      Partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Some great people in the mountain of mis-management -

      Cons

      Cancellations of TP's contracts to buy time to appease new stockholders instead of working with partners who helped form a once great company.

      1.0
      Oct 20, 2014

      Trupanion jobs - Working inside and outside the office

      Territory partner
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people who work as "inside" employees at the office in Seattle seem to have awesome teamwork skills. The atmosphere immolates a big, happy family. Additionally, taking your pet to work is awesome and shows how much Trupanion believes in the human-pet bond. Trupanion even employees "dog walkers" so employees who bring pets to work do not have to "take a break" to perform their job duties. Trupanion outside employees are called Territory Partners. They are the individuals who actually promote the product and build relationships with Veterinarians across the country. Their goal is to educate these practices so the vets themselves can actually make a recommendation to their clients. Being a Territory Partner has a lot of options for an employee because it allows the person to basically "own" their own franchise and operate day to day on their terms.

      Cons

      Trupanion's Management seems to team treats the Territory Partners as if they are expendable. Their inner philosophy seems to be "What have you done for me lately." They have a huge turnover rate. Trupanion hires these "partners" as franchisees without any salary or benefits. The partners even have to pay for their own collateral material such as brochures and etc.. However, they set strict and sometimes unreachable selling quotas and then often "let someone go" when they don't meet the quota--even if that individual had previously done well.

      3.0
      Oct 17, 2014

      Failure in Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The policy offered to pet owners is superior to any competitive product currently in the market. Additionally the demand for the product has never been stronger.

      Cons

      The biggest challenge is that the operational leaders are way to emotional with tendencies to bully the personnel . The marketing chief who for all intensive purposes is the COO has no leadership skills and an ego bigger than the Sun. Since she assumed the leadership position the company has moved away from proactive innovating to emotional reacting!

      Viewing 409 - 411 of 426 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.