Trupanion reviews

3.2

41% would recommend to a friend

(426 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

426 reviews
1.0
Oct 11, 2014

Disappointed

Recommend
CEO approval
Business Outlook

Pros

Nice to be able to take your dog to work each day.

Cons

Lack of respect shown to employees and Territory Partners out in the field. I've been in TP support for over 6 months now and the lack of appreciation and disrespect shown to them is kinda scary. These are the people making the company and are treated as expendable casualties. The CEO needs to be more involved with the management and the oil that operates the inner workings of this company. We're constantly told to 'improve' our work ethic and 'check up' on the TPs. I feel like a babysitter at times.

1.0
Oct 11, 2014

Disappointed in management.

Recommend
CEO approval
Business Outlook

Pros

The ability to lead special and talented people with unique skills is what Trupanion lacks in a big way. I've witnessed many good people who love(d) this company in a constant confusion over direction and new managers. I've been in TP support for over 6 months. I've witnessed constant disrespect for these Territory Partners out in the field. I feel at times that the CEO should be more aware of the managers and the oil that is used to operate the day to day operations.

Cons

Lots of big heads and inflated egos.

5.0
Sep 10, 2014

Great company!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Trupanion is a fun environment to work in with very friendly people. Great opportunity for career growth.

Cons

It's a company in a fast growth industry so there are some organizational challenges and growing pains.

Viewing 412 - 414 of 426 Reviews

Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.