Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (12) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "Many good people working there." ((in 30 reviews)); "Great culture and Atmosphere at Trupanion" ((in 19 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 12 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 27 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 24 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 22 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 13 reviews)); "Low salary" ((in 12 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews

5.0

Aug 4, 2021

Flexibility!

Tpa

Recommend

CEO approval

Business Outlook

Pros

Amazing ability to be flexible in hours and a fun interesting job

Cons

Working independently can be a bit lonely. Make time to disconnect because it’s easy to get caught up in work at home (although not expected)

Trupanion Response

4y

Thanks for the 5-star rating! A fun, flexible job is pretty hard to beat, isn’t it?! That being said, I don’t want to disregard your solid advice about feelings of isolation and the breakdown of work/life balance barriers in this new remote, pandemic working environment we find ourselves in. If you want to talk about resources to help you live your best TPA life please reach out! We have lots of fun ways to get you plugged into the Trupanion community (yes, even remotely!). You can reach me directly at anna.berentson@trupanion.com.

4.0

Jun 17, 2019

Better than many

Claims

Recommend

CEO approval

Business Outlook

Pros

Supportive environment. A focus on helping people learn from their mistakes. Many work from home opportunities. Pay has improved over the last few years.

Cons

Poor to mediocre internal communication. Very high performance expectations. A feeling that you are dispensable

Trupanion Response

7y

Thanks for posting a review! I'd love to hear more about your experience with internal communications. If you'd be up for a chat, email me at allison.krieger@trupanion.com!

4.0

Mar 14, 2024

Lovely Company to Work For

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Talented team Good benefits Good work/life balance Culture and Values are sincere

Cons

Trupanion now have a number of team members outside of the US but we often feel like a bit of an after thought

Viewing 418 - 420 of 427 Reviews

Jobs at Trupanion

Veterinary Sales Associate (Part-Time) – Seminole County, FL

Seminole, FL

View job

French Bilingual, Partner Support Coordinator

Operational Accountant

Territory Sales Partner - Knoxville, TN

Knoxville, TN

View job

Territory Sales Partner - Fort Myers, FL

United States

View job

Trupanion

Trupanion reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Flexibility!

Better than many

Lovely Company to Work For

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