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      Trupanion

      Engaged Employer

      Trupanion reviews

      3.2

      41% would recommend to a friend

      (426 total reviews)
      avatar

      Margi Tooth

      36% approve of CEO

      38% positive business outlook

      Ratings by demographic groups

      Trupanion has an employee rating of 3.2 out of 5 stars, based on 426 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

      Reviews by job title

      426 reviews
      2.0
      May 9, 2024

      Went downhill

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working with hospitals, when they wanted to talk to you. Coworkers were great, if they worked.

      Cons

      Company went downhill within my time here. Several internal changes, layoffs of employees who did not deserve it. Some workers would cheat the system on their calls, management knew and did nothing. One even got promoted. Your hard work does not get recognized. Metrics changed constantly, and compensation hardly reflected it.

      3.0
      Apr 22, 2024

      decent

      Sales specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      work from home, pet insurance benefits, licensing assistance

      Cons

      managers lack communication and are strict about KPIs and stats. Currently undergoing massive changes and layoffs

      Viewing 64 - 66 of 426 Reviews
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      ReviewsTrupanion reviews

      Glassdoor has 442 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.