Trupanion reviews

3.2

41% would recommend to a friend

(428 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

428 reviews
2.0
Jan 10, 2024

trupanion

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

wfh, benefits, coworkers are cool

Cons

a constantly changing payment structure

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Trupanion Response
2y
Thanks for leaving a review! It's great to hear that you have been enjoying working from home and with your colleagues! We would like to hear more from you to help understand and provide more clarity regarding our compensation plans. Please email People.Operations@Trupanion.com to get connected with the team members who can assist you.
2.0
Nov 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Working from home. Salary wasn’t bad.

Cons

Depending on the department you had to do everything yourself and couldn’t transfer clients to someone to have them explain why something was the way it is. Like claims didn’t take phone calls so you’d have to explain everything and then also send follow up emails to some clients explaining why things happened the way they did and you didn’t always have enough time to go through your emails because of how busy the calls would be

Viewing 145 - 147 of 428 Reviews

Glassdoor has 444 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.