Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (13) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 28 reviews)); "Great culture and Atmosphere at Trupanion" ((in 21 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 12 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 31 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 24 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 20 reviews)); "low salary" ((in 12 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 11 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(428 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

428 reviews

4.0

Jun 29, 2023

Was great, now uncertain

Senior manager claims

Recommend

CEO approval

Business Outlook

Pros

Excellent benefits for the employed individual

Cons

Benefits do not extend to family members

Trupanion Response

Thanks for your review! We are glad to hear that our employee benefits package is highly appreciated. Most of our benefits do extend to family members at an additional cost and we recommend contacting Benefits@Trupanion.com with any questions you might have.

3.0

Jan 13, 2023

Previous employee

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Passionate pet people. Work life balance.

Cons

Not very competitive salaries. Could make more money elsewhere.

Trupanion Response

Thanks for taking the time to share your experience! We value work-life balance as a company and it is great to hear you appreciate that perk as well. Providing a competitive salary is a high priority of our leadership and there can always be room for improvement. We have added more great talent to our Total Rewards team to help evolve our pay model, but we are always looking for input from our employees. If you would like to share more with the team, I would be happy to get you connected. Please email me at anna.berentson@trupanion.com to get that conversation started. Thanks again!

4.0

Oct 15, 2022

Solid company if in the right department

Administrative

Recommend

CEO approval

Business Outlook

Pros

Sabbatical. Pto. Decent pay. Decent moral.

Cons

Alot of changes that don’t seem to make sense.

Viewing 157 - 159 of 428 Reviews

Jobs at Trupanion

Operations & Automation Partner

Operations & Automation Partner

Cybersecurity Engineer

French Bilingual, Partner Support Coordinator