Trupanion reviews

3.2

41% would recommend to a friend

(427 total reviews)
avatar

Margi Tooth

36% approve of CEO

38% positive business outlook

Trupanion has an employee rating of 3.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Reviews by job title

427 reviews
3.0
Mar 5, 2022

Hire better managers and employees. Do better!

Recommend
CEO approval
Business Outlook

Pros

They provide great benefits. It’s amazing to be able to get free COVID tests onsite 24/7.

Cons

They don’t listen to their employees and they hire managers that are inept. The managers are hiring people that are not a right fit for the position. Training has been cut short and the current new hires are passed through and not able to do the job successfully and confidently. That sets them up to feel overwhelmed. The people they hire don’t have critical thinking skills. This weakness puts a strain on the rest of the team. When acknowledged, the feedback is always dismissed. For years!

1.0
Mar 1, 2022

Profit in the name of pets and at the expense of people.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Other companies seem to believe in the product given partnerships with Chewy and Aflac

Cons

This workplace is toxic. There are a lot of pet-forward companies out there. Find one that doesn't gaslight.

4.0
Feb 24, 2022

Good company

Recommend
CEO approval
Business Outlook

Pros

Caring and passionate about pets

Cons

Can be too focused on results

Viewing 187 - 189 of 427 Reviews

Glassdoor has 443 Trupanion reviews submitted anonymously by Trupanion employees. Read employee reviews and ratings on Glassdoor to decide if Trupanion is right for you.