Does Trupanion pay their employees well?

According to anonymously submitted Glassdoor reviews, Trupanion employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Trupanion. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Trupanion?

41% of Trupanion employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trupanion 3.7 out of 5 for work life balance, 3.2 for culture and values and 2.7 for career opportunities.

What are the top reviewed jobs at Trupanion?

Member Experience Specialist (22) , Customer Service Representative (21) , Account Manager (15) , Claims (14) , Retention Specialist (13) , Territory Partner (10) , Manager (9) , Sales (9) , Sales Representative (7) , Claims Specialist (6) , Customer Care Specialist (6) , Sales Specialist (6) , Actuarial Analyst (5) , Claims Adjuster (5) , Claims Adjudication Specialist (4)

What are the pros of working at Trupanion according to real employee reviews?

"Generally great benefits!" ((in 69 reviews)); "The people you work with are great and who doesn't love having a dog to cuddle with if you have a bad call" ((in 28 reviews)); "Great culture and Atmosphere at Trupanion" ((in 21 reviews)); "I am able to work from home, and was less stress than working in a clinic and still using my vet tech knowledge" ((in 14 reviews)); "There is a good work life balance and they're very diverse." ((in 12 reviews))

What are the cons of working at Trupanion according to real employee reviews?

"low pay but can bring pet to work" ((in 31 reviews)); "Snotty, infantile, and inexperienced managers that have no business leading ANYONE." ((in 24 reviews)); "RSU's price continues to tank due to poor management decisions." ((in 20 reviews)); "low salary" ((in 12 reviews)); "Middle and upper management can be incredibly hard to deal with (middle management has VERY little support.)" ((in 11 reviews))

What are employees saying about Trupanion layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Trupanion layoffs and their outlook for job security at Trupanion in 2026.

What are the top reviewed Trupanion locations?

Seattle , Ballard , Los Angeles , Chicago , Chattanooga , Las Vegas , West Seattle , South Seattle , Hoboken , Leesburg , New York , Suffern , Milwaukee , San Antonio , Nashville , Bakersfield , Orange , Mountlake Terrace , Renton , Orlando , Atlanta , Delran , Shoreline , Remote , South Florida , Georgetown

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Trupanion

Trupanion reviews

3.2

41% would recommend to a friend

(428 total reviews)

Margi Tooth

36% approve of CEO

38% positive business outlook

Ratings by category

3.7

Work/Life balance

3.6

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

2.7

Senior management

2.7

Career opportunities

Trupanion has an employee rating of 3.2 out of 5 stars, based on 428 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Trupanion employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.3 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

428 reviews

4.0

Mar 8, 2018

Customer Acquisition Specialist

Customer acquisition specialist

Recommend

CEO approval

Business Outlook

Pros

Ability to take on lots of responsibility Company is growing well and has a bright future Good culture Good work/life balance

Cons

Flat hierarchy. Not much vertical movement Low pay compared to rest of industry

5.0

Aug 31, 2017

Supportive team, clear goals, merit based success

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Solid helpful training program, supportive teams, intentionally maintained and curated company culture, knowledgeable/helpful/actually-decent-people in HR, excellent healthcare/dental/vision coverage, free on-site daycare for kids of full time employees, free (decent) coffee, clearly set performance standards and goals posted for all positions. Want to know how to get a raise? That's published information. Want to know what positions are open? That's published information. Want to know how you are performing? They will give you clear consistent feedback. Think something can be improved? They want to know too and want it to get better.

Cons

Not many, to be honest. I will say that If you don't like desk work or have a fear of computers, this is really not the job for you.

4.0

Aug 28, 2017

Contact Center

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pets at work! Casual environment Flexible with working from home My managers are supportive and fun

Cons

Lot's of change (but that's good too) Wish I was paid more other teams problems become yours because you are the one talking to the customer

Viewing 256 - 258 of 428 Reviews

Jobs at Trupanion

Marketing Manager, Channels

Information Security Engineer

Operations & Automation Partner

Information Security Engineer

Cybersecurity Engineer