Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 10% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"Great Coworkers" ((in 11 reviews)); "People you work with are mostly nice" ((in 10 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Easy work environment and learning place" ((in 3 reviews)); "Paid holidays." ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 74 reviews)); "Awful upper management." ((in 16 reviews)); "Poor management makes for frustration among employees." ((in 16 reviews)); "No training" ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 11 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

Skip to content Skip to footer

Notifications

Trustco Bank

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Ratings by category

3.0

Diversity & inclusion

2.7

Work/Life balance

2.5

Career opportunities

2.2

Culture & values

2.2

Compensation and benefits

2.1

Senior management

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

361 reviews

2.0

Feb 19, 2017

Assistant Branch Manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Its a good place to start if you just graduated.

Cons

Unless you want to do retail banking don't get bogged down here.

2.0

Feb 11, 2017

Trustco Bank

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Great Products, very competitive for a small bank

Cons

Poor Management, even poorer training for new hires. Need to decentralize and form regional management.

2.0

Feb 7, 2017

Good Company For Experience

Head teller

Recommend

CEO approval

Business Outlook

Pros

Great way to build your customer service skills, meet new people, see a wide variety of diverse people, while building trust and close relationships with customers. They promote from within so there's possibilities to go up from part-time teller all the way up to branch manager and higher if you choose.

Cons

Unfortunately high turn-over rate resulting in little coverage for managers to network and do marketing outside the branches and also very poor hands-on training. This company heavily relies on in-branch training which can be a good or bad thing depending on the manager that trains you. Patience is rare. Branch managers don't get paid nearly enough as they should for how much knowledge is required for them to know.

Viewing 298 - 300 of 361 Reviews

Jobs at Trustco Bank

Full Time Courier - Longwood, FL

Longwood, FL

View job

Part Time Teller - Red Hook, NY

Full Time Teller - Delmar, NY

Part Time Teller - Florida

Longwood, FL

View job

Full-Time Teller - Malta, NY