Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 11 reviews)); "Friendly coworkers and enjoyable environment" ((in 10 reviews)); "Some great customers and employees" ((in 8 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Paid holidays." ((in 4 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 73 reviews)); "Awful upper management." ((in 15 reviews)); "Poor management makes for frustration among employees." ((in 15 reviews)); "No training" ((in 12 reviews)); "Some are lucky to have a good manager (I was)" ((in 11 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (361 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

1.0

Jan 25, 2021

Dont do it!

Manager

Recommend

CEO approval

Business Outlook

Pros

I cant think of any

Cons

Lots of unnecessary meetings, very little technology, minimal customers, branch stays open with yourself and 1 employee at a time, security issues

2.0

Nov 19, 2020

Only apply if desperate

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Most corporate departments were very nice and willing to help.

Cons

Unrealistic account opening goals for smaller less busy banks, branch administration is hard to contact and will blame you for not contacting them. Pay is not good and is one of the main reasons people do not stay. The company will blame and fire you for robberies and not provide any resources for dealing with that traumatic experience.

1.0

Oct 16, 2020

Worse work place

Assistance manager

Recommend

CEO approval

Business Outlook

Pros

It's good to hold a position title and then go to a real bank.

Cons

Very low pay, non professional management, bad communication, the turn over was extremely high and they hire anyone to fill the position, tellers still using machines from the 80s or 70s and it's an offline bank which make horribly nad experience for customers and employees.

Viewing 70 - 72 of 361 Reviews

Jobs at Trustco Bank

Part Time Teller - Red Hook, NY

Full-Time Teller - Malta, NY

Part Time Teller - Florida

Longwood, FL

View job

Full Time Teller - Delmar, NY

Full Time Teller - Slingerlands, NY

Trustco Bank

Trustco Bank reviews

Company ratings over time

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Reviews by job title

Dont do it!

Only apply if desperate

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