Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)
avatar

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews
1.0
Apr 23, 2022

Avoid at all costs

Recommend
CEO approval
Business Outlook

Pros

Literally not a single thing, except the occasional free lunch

Cons

EVERYTHING!! I would not recommend this company to my worst enemy. Seriously trustco is the textbook definition of a toxic environment. Don’t even think about questioning anything they say, if you do you become their target. If the business banker doesn’t like you, you might as well quit/find a new job. They fire people with zero logical reason, no literally they give no reasoning. They give you a “we’re an at will employment company and as of today you’re officially no longer an employee with us “ and that’s it. You could literally do everything that’s asked of you, but if you speak up for yourself, question them, or they simply don’t like you, they will get rid of you. This is me speaking from experience. They will ask you to travel at literally all times of your shift, you could travel to MULTIPLE BRANCHES in a SINGLE DAY. They will also send you to cover at branches that had recent covid cases. They do not care, not even a little bit. Not to mention they bend and spin their so called “policies and procedures” so you end up looking like your in the wrong.

1.0
Apr 21, 2022

Low pay, fast paced

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

My co workers were great. I got lucky because I've seen other branches were the workers literally have arguments in front of customers.

Cons

It's kinda ratchet. The pay is only 14 dollars for a teller. You have to work every other Saturday.

1.0
Mar 31, 2022

AWFUL

Recommend
CEO approval
Business Outlook

Pros

the people you work with

Cons

Everything. The pay was bad, upper management was rude and disrespectful. Trustco can barely keep employees because they treat them bad. Little to no training and constantly being short staff. It's a great place to start since they would hire anybody.

Viewing 151 - 153 of 361 Reviews

Glassdoor has 368 Trustco Bank reviews submitted anonymously by Trustco Bank employees. Read employee reviews and ratings on Glassdoor to decide if Trustco Bank is right for you.