Does Trustco Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, Trustco Bank employees rate their compensation and benefits as 2.2 out of 5. Find out more about salaries and benefits at Trustco Bank. This rating has improved by 15% over the last 12 months.

How satisfied are employees working at Trustco Bank?

29% of Trustco Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Trustco Bank 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.5 for career opportunities.

What are the top reviewed jobs at Trustco Bank?

Branch Manager (30) , Teller (30) , Bank Teller (29) , Assistant Manager (26) , Universal Banker (24) , Assistant Branch Manager (21) , Manager (16) , Head Teller (15) , Assistant Brand Manager (ABM) (5) , Part Time Teller (5) , Customer Service Representative (4) , Senior Associate Banker (4) , Senior Universal Banker (4) , Assistant Branch Manager (ABM) (3) , Operations Specialist (3)

What are the pros of working at Trustco Bank according to real employee reviews?

"People you work with are mostly nice" ((in 11 reviews)); "Some great customers and employees" ((in 8 reviews)); "Job stability and consistent hours compared to many finance roles" ((in 5 reviews)); "Easy work environment and learning place" ((in 4 reviews)); "Paid holidays." ((in 3 reviews))

What are the cons of working at Trustco Bank according to real employee reviews?

"Low pay and can be overwhelming with no on to cover your lunch" ((in 72 reviews)); "Awful upper management." ((in 16 reviews)); "Poor management makes for frustration among employees." ((in 15 reviews)); "No training" ((in 13 reviews)); "Some are lucky to have a good manager (I was)" ((in 11 reviews))

What are the top reviewed Trustco Bank locations?

Albany , Orlando , Schenectady , New York , Longwood , Glenville , Catskill , Clifton Park , Latham , Saratoga Springs , Hudson , Peekskill , Jupiter , Altamonte Springs , Colonie , Denville , Northvale , Ramsey , Ballston Spa , Cobleskill , East Greenbush , Mechanicville , Rensselaer , Troy , Fort Edward , Glens Falls , Queensbury , Valatie , New Paltz , Bronxville

Trustco Bank reviews

2.9

29% would recommend to a friend

(361 total reviews)

Robert J. McCormick

37% approve of CEO

39% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (361 reviews)

Ratings by demographic groups

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Parent or family caregiver

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Trustco Bank has an employee rating of 2.9 out of 5 stars, based on 361 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Trustco Bank employee rating is 22% below average for employers within the Financial Services industry (3.7 stars).

Reviews by job title

361 reviews

2.0

Mar 29, 2022

horrible internal team Great Branch staff

Senior associate banker

Recommend

CEO approval

Business Outlook

Pros

Branch staff is usually great and a pretty easy job

Cons

lowest paying bank internal department will make life a nightmare job security is low and always moving employees to different locations witout notice

1.0

Mar 18, 2022

AVOID AT ALL COSTS

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

The ONLY pros are the coworkers- because most people share the same negative view working for this company, and most of my coworkers were very pleasant to work with.

Cons

Where do I even start... When I interviewed for this position, I was lied to about the travel by the hiring manager. They are so desperate to get people because the turnover rate is so high, that they will literally lie to your face to get you to work here. Upper management does not care at all, there are certain managers that should have been fired a long time ago but are somehow still there, and you get paid .35 a mile for all the traveling - often up to an hour away, this company makes you do. The organization and communication between employees and upper management is non - existent.

1.0

Feb 25, 2022

Decent job for people just starting their career

Business banker

Recommend

CEO approval

Business Outlook

Pros

Promotional opportunities, no degree required.

Cons

They treat their employees terribly. Long hours, no extra compensation. Very old school technology and systems, makes it a very slow paced turn around time on anything and everything.

Viewing 154 - 156 of 361 Reviews

Jobs at Trustco Bank

Part Time Teller - Red Hook, NY

Full-Time Teller - Malta, NY

Part Time Teller - Florida

Longwood, FL

View job

Full Time Teller - Delmar, NY

Full Time Teller - Slingerlands, NY

Trustco Bank

Trustco Bank reviews

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horrible internal team Great Branch staff

AVOID AT ALL COSTS

Decent job for people just starting their career

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