Technology from the 80s + lots of unethical practices
Pros
Very few. Good work/life balance (only with the right managers)
Cons
- Every piece of technology functions like it’s from the 80s. Light years behind! It affects every single position and member. -Corrupt from within. HR is known to have mishandled garnished wages. HR made sure to discuss private information about employees health (COVID) in very public places. . - DO NOT expect more than a $50 gift card and a 2% each year. - Zero training for anyone in the Contact Center. You will have to teach them how to do their job and then clean up their mistakes. - Management at every level is incredibly out of touch with the bulk of employees. Managers make decisions quickly and without thinking about anything other than $$$$ then leave you to deal with the consequences. -No, you probably won’t get to ever work from home. If you do, every minute of your time will be micro-managed.
