Tuff Shed reviews

4.3

79% would recommend to a friend

(518 total reviews)
avatar

Tom Saurey

92% approve of CEO

82% positive business outlook

Tuff Shed has an employee rating of 4.3 out of 5 stars, based on 518 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Tuff Shed employee rating is 27% above average for employers within the Retail & Wholesale industry (3.4 stars).

Reviews by job title

518 reviews
1.0
May 17, 2018
Recommend
CEO approval
Business Outlook

Pros

Not sure there are any at this point. Used to be, leniency in scheduling, actually being able to be rewarded for efficiency and having a great work/life balance. Now they just want seat fillers, not actual hard working sales people. Maybe benefits, but lots of companies offer these...

Cons

Where to start? Sales people moved to hourly and expected to do everything or be blamed for unhappy clients. Production is a joke. Contractors that treat clients horribly. Administration considerably overworked. Absolutely NO customer service (check online reviews). The list goes on and on. Look somewhere else, if you actually want a company that cares about something other than KPI (key point indicators) numbers. If you like salary reductions, for years of service, then this is the company for you.

avatar
Tuff Shed Response
8y
There are a lot of points made in this review – and we’d specifically like to touch on the “sales people moved to hourly” comment. In 2018, the commission plan for inside sales employees was changed in response to feedback from our SDCs. Sales are the key to Tuff Shed’s success and this new plan provides more stability and, for most employees, fewer working hours. The overwhelming feedback has been positive. We thank you for your many years working with Tuff Shed.
2.0
May 15, 2018
Recommend
CEO approval
Business Outlook

Pros

Plenty of locations throughout the country if you need to relocate

Cons

The corporate managers and General Managers make great money, but the sales associates, prefab teams and general contractors make very little money.

avatar
Tuff Shed Response
8y
Thanks for your review; we've shared your feedback with the management team. While we will not comment about specific compensation, all wages and salaries are clearly communicated to employees in job postings and offer letters. In addition, we offer a variety of benefits including medical/dental/vision, paid time off, 401(k) with company match, and profit sharing bonuses. - We strive to make Tuff Shed a great place to work for all of our employees.
2.0
May 3, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty good, considering the current state of healthcare. Low stress sale.

Cons

Bottlenecks at factory slow throughput to a crawl. Building materials are not ordered on time. Disconnect between admins and revenue producers. Toxic culture at the factory. Management fails to vet subcontractors. Pay is low for hours worked. Chargebacks on commissions due to canceled orders. Supply never meets demand, due to manufacturing and operations inefficiencies. Supply chain management is sub-optimal, at best. Long lead times for building delivery. You are on your own, management and customer service will never answer the phone. You will have zero, I repeat, zero, referrals after customers get the Tuff Shed treatment. Blame game played on all levels.

avatar
Tuff Shed Response
8y
Thanks for your review; we shared your comments with the regional and corporate management teams. Tuff Shed is a growing company – and we're proud of the successes of our sales and production teams. Our business model allows us to support our customers – at local retail sales centers and The Home Depot. Additionally, we’ve invested in ERP (JD Edwards) and CRM (Salesforce) systems. We encourage all employees to talk to their managers or a member of the HR team about any issues or frustrations. Our goal is to make Tuff Shed a great place to work.
Viewing 418 - 420 of 518 Reviews

Glassdoor has 537 Tuff Shed reviews submitted anonymously by Tuff Shed employees. Read employee reviews and ratings on Glassdoor to decide if Tuff Shed is right for you.