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      Turn5

      Engaged Employer

      Turn5 reviews

      3.4

      53% would recommend to a friend

      (198 total reviews)
      avatar

      Steve Voudouris

      75% approve of CEO

      54% positive business outlook

      Ratings by category

      3.6

      Diversity & inclusion

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Work/Life balance

      3.2

      Senior management

      3.2

      Career opportunities

      Turn5 has an employee rating of 3.4 out of 5 stars, based on 198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Turn5 employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      198 reviews
      3.0
      Jul 2, 2018

      Special Events Coordinator

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      friendly people, casual work attire

      Cons

      can't move up, give you a lot of mindless work if you're just a intern

      avatar
      Turn5 Response
      7y
      Thanks for your feedback. We take pride in our culture and friendly work environment. So far this year, 4 of our interns converted into full-time positions with the company, so this experience you outlined is certainly not typical. Recently the company was preparing for our largest annual AmericanMuscle Mustang Car Show, which is extremely detailed, takes a lot of coordination of smaller tasks and teamwork to make successful. Some of the work associated could be considered boring but we appreciate all the effort from our interns and employees to make this day special. We do hope that in the future if there is an opportunity that interests you and matches your skills that you will consider reaching back out to us. Again, thank you for taking the time to post and help us become a better company.
      2.0
      Feb 2, 2018

      great to start

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      advancement is somewhat there, corporate is great, CEO is great

      Cons

      other managers and supervisors are useless, for the most part. The tuning department went from close to 20 people to now 5 and dropping because management is a joke. Unprofessional. No training offered any more as nobody is there to do it. When asked for outside training was told it was definitely a great idea and would be looked into but then further emails just blatantly ignored. Told one thing in person but completely another in front of HR.

      avatar
      Turn5 Response
      8y
      Hi there. I’m sorry for the tough time you went through. Staffing changes—especially losses—can be difficult for everyone, especially those on the affected team. Turnover is an issue in our industry, and we’re working to reverse that trend here at Turn5. You may have noticed some positive changes recently. We hired a Training & Development Lead with an automotive background to support our amazing and hard-working Customer Service Team. We’re also hiring fantastic new employees who can contribute to the group in a meaningful way and build their careers with us. We’re always focused on improving our contact center—it’s the face of our company for the passionate community we serve. So keep the ideas coming!
      1.0
      May 6, 2017

      Turn5

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The owners are great guys, the pay is good, 4 days on, 3 off is nice

      Cons

      to start off the supervisors are horrible, they do not care about you at all. I have had multiple moments in dire need of help where no one would help me. Moments where individuals would talk about trips/vacation while I was on hold with a customer. Training was more of a party, making it seem like you were going to be happy but instead getting out on the floor was a huge slap in the face. Never have been so unhappy in a position before such as this one.

      avatar
      Turn5 Response
      8y
      Hi there. Thanks for taking the time to provide your feedback. We are so disappointed about your experience. We value hard work, professional development and team comradery. It sounds like these did not describe your time with us. As we grow, it’s harder to ensure that everyone feels challenged and fulfilled, and your insight is a great reminder of the importance of talking to each and every person. We wish you luck in the future.
      Viewing 49 - 51 of 198 Reviews
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      Glassdoor has 205 Turn5 reviews submitted anonymously by Turn5 employees. Read employee reviews and ratings on Glassdoor to decide if Turn5 is right for you.