Turn5 reviews

3.4

53% would recommend to a friend

(198 total reviews)
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Steve Voudouris

75% approve of CEO

54% positive business outlook

Turn5 has an employee rating of 3.4 out of 5 stars, based on 198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Turn5 employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

198 reviews
2.0
Nov 15, 2018

What a Shame

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Relaxed atmosphere, free coffee, incredible building, people are great

Cons

This place has taken such a turn over the past 1.5- 2 years. It seems there has been a switch from an incredible place that cared about and grew employees to we only care about the bottom line and damned be the rest. The switch seemed to happen when they moved into the new building which aligns with a company in financial peril. I remember a time when everyone in that company used to look forward to coming into work and now it might be 15 percent of the employees (usually the executive team or new hires that haven't been there long). In addition the bonus program and growth in a role is non existent. Upper Management seems to only look out for itself and sugar coat failing practices to their teams.

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Turn5 Response
7y
Thank you for taking the time to post your feedback. I’m sorry to hear that you don't feel Turn5 is the place it once was. Recently, several members of the HR team met with about 24 employees to get their feedback on what Turn5 can do better to make the employee experience, engagement, and development better here. As a result of those meetings we received very actionable feedback that I am looking forward to putting into place in 2019. My goal is to not receive reviews like this one in the future. While I cannot control every experience, I joined to make a difference in the employee experience at Turn5 and am breaking ground on that goal. I wish you a prosperous career and am disappointed that you couldn’t find it here with us. Nancy Adams, Chief People Officer 610-240-5111  
4.0
May 12, 2016

Great place to work for some

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a great place to work if you want the opportunity to take on projects that someone with your level of experience wouldn't be offered in a larger company and learn a ton while doing it. For a young professional, you can advance your career a LOT by working here for 2 or 3 years. Maybe you stay and get promoted like I did, and maybe you leave, but you'll definitely be better off having worked here. Over the past year, Management has done a pretty good job of pushing down information on how the company is doing, where we're going, what other teams are working on, and explaining the impact of various projects so that you know exactly how you're contributing to the big picture. I know it wasn't always this way, so it's encouraging that they're changing to be more open as employees have given them feedback. If you're working at the main building (where I am) there is a friendly atmosphere and most departments work together in a very collaborative way. This is actually a bit surprising considering the breakneck pace that everything runs at. There's a very, "get it done or get out of the way" attitude at Turn5. Match that up with a really talented group of people and you end up celebrating success a lot because no one wants to be the guy that held things up.

Cons

It only takes a couple weeks of working here to realize that not all departments are equals in this company. Marketing, IT, eCommerce, and Purchasing are the obvious favorites and can get away with a lot, though that might be normal for an eCommerce company, and Customer Service, the Warehouse, and Finance all seem to have a "take it or leave" attitude that HR and the rest of the management team doesn't do anything about. Some departments have "career options" where you can advance, but most don't, so you can't expect to work here and know what you're going to be doing in a year or two. Most promotions come because the company is growing rapidly and the work someone was doing became too much for one person, a second was hired, and the first guy gets put in charge. There may be more salary growth happening behind the scenes for high performers in smaller teams where titles don't change but I wouldn't know. Many of the benefits offered are targeted at single people. The healthcare plans are really expensive if you're married or have a family, the number of paid holidays is low (6), and unless you've been given a company laptop, there's no way to work remotely if you've got an appointment or family issue, and even if you do, working remotely on a regular basis is frowned on.

1.0
Dec 5, 2019

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free Coffee Great co-workers Casual dress code

Cons

No real HR to speak of Zero job security - often hire people and then lay off their department less than a year later Micromanagement is the name of the game The ower(s) do care however it's about the bottom line and not the people

Viewing 7 - 9 of 198 Reviews

Glassdoor has 205 Turn5 reviews submitted anonymously by Turn5 employees. Read employee reviews and ratings on Glassdoor to decide if Turn5 is right for you.