Turn5 reviews

3.4

53% would recommend to a friend

(198 total reviews)
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Steve Voudouris

75% approve of CEO

54% positive business outlook

Turn5 has an employee rating of 3.4 out of 5 stars, based on 198 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Turn5 employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

198 reviews
1.0
Jun 26, 2018

Red Flags Everywhere

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very cool office environment with casual dress, most of the staff is in their late 20's - early 30's so the culture is in line with what young professionals are looking for today. Catered lunches, on-site happy hours, and core value awards make it seem like a really awesome place to work.

Cons

Don't be fooled by the flashy new office and HR's incessant advertising of "we're hiring," there are major red flags here. The new office was supposed to support job stimulus, and they did hire a bunch of people going into 2018, but it took less than three months into the year before people were being fired left and right. Another three months and they are laying people off, without even giving them the opportunity to make a lateral move in the company, or a heads up so that they could try to find something else before being totally screwed out of their livelihood, benefits, and insurance coverage. The core values awards are just flashy gestures to bolster the company reputation and lure people into a false sense of security. Quarterly goals are written and rewritten at least 5 times before anything is even approved, and upper management has no idea what day-to-day operations look like for most teams, because they're rarely in the office. The founders cracked the whip for a ton of advancement and growth on the sites, started asking questions about each team's ties to revenue for the business, all while the office is constantly being toured by investor types. Wouldn't be surprised if they were about to sell the business and leave all their employees in the lurch. The bottom line is this: the founders are arrogant jerks (with no formal education in business, and no real management training, who have never worked anywhere else or for anyone else) with majorly inflated egos, and they don't care about the people working for them, they care about their money. Unless you've been with the company for six or more years, don't get comfortable. Your position could be eliminated at a moments notice because you don't matter to them, you are disposable.

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Turn5 Response
7y
Thank you for you review. Each time we receive feedback it helps us look at what we can do better to improve our workplace environment and employee experience. The culture we have built at Turn5 is critical to our continued success and it’s important that each employee feel valued. Our company core values are something that we stand by and take seriously, and we hold our employees to a high standard. We have had tremendous growth over the last few years with 22 employee promotions in the first part of 2018. With growth may come the need to restructure to maximize efficiency and improve processes. These decisions are not made lightly. We look within the organization to see if there is an opening within another area of the business where an employee’s skillset may be relevant. After all options are exhausted and it is determined that a position is to be eliminated, we support and encourage the individual whose position is being eliminated to consider future employment with us as they are eligible for rehire. We strive to make sure that our quarterly goals are clear and relevant to each function so that individuals are set up for success. We are not afraid to rework goals until we achieve that. It may take a few revisions, but it’s with the employee’s best interest in mind. In order to facilitate more productive communication, we are testing a weekly feedback forum, through which employees submit messages to their managers each Friday. The goal of this program is to have focused communication on what is important to you. Stay tuned! We’re proud of our new space and want to show it off. Those who come to our building are vendor partners, candidates that are interested in Turn5, students from Villanova’s Business Program, and local professionals for industry networking events. These may explain the “investor types” seen touring the building. Each person defines success in their own way, and some do that through formal education and others through experience. Bill Gates and Mark Zuckerberg took the experience path. Sheryl Sandberg and Jeff Bezos chose formal education. Steve and Andrew’s knowledge and success of the business has earned them numerous awards over the years and opportunities to speak at formal education institutions and on panels and at workshops among leading industry professionals. One thing is clear, they recognize that they would not be where they are today without the amazing Turn5 team.
3.0
May 17, 2018

Ultimately a nice place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They know how to party!!! The work space is amazing. Fast paced. Loads of opportunity.

Cons

Need to focus a bit less on fun and a bit more on work from time-to-time. Upper management has a vision - I just wish that they would let those that need to plan to it, know it. If you work style is not like upper management - it can be an issue.

1.0
May 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Immediate supervisors and management try their best to stay within the lines while also trying to accommodate employees.

Cons

Working in the warehouse can make you feel like you’re on a slaveship. They want to pay you well below the top rate of the average warehouse associate and also want you to be a non stop machine picking or putting away items up to 150 pounds in dangerous crowded aisles. During this whole fiasco you are required to meet a certain quota that determines your quarterly bonus. Beware that your attendance (wether because of medical reasons or not) can snatch that bonus away. Oh yea and the fact that they pay quarterly bonuses (to whom deserves it) is the reason why they don’t offer raises to their employees. The turnover rate is so high because no one will want to keep putting themselves through this for such a small paycheck. Which makes even more work for the people who decide to stick with this company.

Viewing 145 - 147 of 198 Reviews

Glassdoor has 205 Turn5 reviews submitted anonymously by Turn5 employees. Read employee reviews and ratings on Glassdoor to decide if Turn5 is right for you.