• Dishonesty from leadership: The CEO explicitly stated in a town hall that there would be no layoffs, only for 17% of the company to be laid off a month and a half later. Employees were abruptly locked out of systems with no chance to even say goodbye to long-time colleagues.
• Empty promises year after year: Leadership repeatedly claims transparency and paints an unrealistic growth picture during annual meetings. None of these projections materialize, yet the same narrative is repeated the next year.
• Toxic culture: The once-promoted “great culture” has deteriorated into employees competing against each other, stressed managers pushing impossible workloads, and a constant fight for survival.
• Lack of vision: The company feels like a sinking ship - no clear strategy, no compelling roadmap, and decisions that alienate both hosts and guests who are supposed to be at the heart of the marketplace model.
• Outdated technology: Core backend systems still run on Java 8 (released in 2014), reflecting how little priority leadership gives to modernization.
• High attrition: Many great people have already left, and morale among those who remain is extremely low.
