Turo reviews

2.7

34% would recommend to a friend

(558 total reviews)
avatar

Andre Haddad

38% approve of CEO

33% positive business outlook

Turo has an employee rating of 2.7 out of 5 stars, based on 558 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Turo employee rating is 27% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

558 reviews
2.0
Aug 4, 2025
Recommend
CEO approval
Business Outlook

Pros

This place used to be great. I really enjoyed working here so it pains me to write such a critical review. - Turo has historically hired great people. Most everyone is super friendly and willing to help out. The culture used to be awesome, but has been declining significantly over the last year. - Middle management is really solid and they genuinely care. Most managers are engineers who were promoted from within. You can see their code all over the codebase which lends them a lot of credibility. Unfortunately they seem powerless to actually effect change that might combat upper management's commitment to crushing morale. - Despite benefit recent benefit cuts, the healthcare plans are solid. Other essential benefits remain decent. - Even though our RSU's were converted to options at a less than favorable exchange rate, we get to keep them after we leave. Probably won't apply to future grants though. - Work life balance was great. We had a lot of flexibility between our PTO and working remote. This will likely go away when we are forced back into the office and institute a "performance based culture"

Cons

- Nice to have benefits have been cut significantly. - RSU's converted to options have become more like monopoly money than a real motivating factor. - Layoffs were chaotic without a lot of reasoning. We laid off a some people who were good at their job and then kept many that are just feature pushers. - We haven't had a real pay increase in over a year. Last cycle most people got 1%. Top performers got 3%. This cycle there will be compensation increases "only by exception." - Return to office feels forced and punitive. MWF is out of line with the rest of the industry which do TWTh or 3 days of choice. - Upper management has gone on record saying they think people are "slacking" while working remote despite turning our negative numbers around in 6 months time. Those that don't like return to office are replaceable/expendable. - Upper management refuses to listen to feedback. Talent is slowly bleeding out as a result. - The tech stack is miserably outdated on the BE. We run a version of Java and Spring Boot that is well past end of life. We have a giant poorly maintained monolith. We still write our own DAO's by hand. Tech debt remediation is considered a burden by the business and is not in the cards anytime soon. Must. Push. Features.

1.0
Jun 25, 2025

Turo Has Lost Its Way – Culture, Trust, and Direction Are Gone

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Some smart, talented, caring and hardworking people still remain * Interesting business model

Cons

* Major decline in company culture after perks were removed. * Outsourcing happening, especially in Phoenix. * Leadership is reactive, inconsistent, and lacks a clear vision. * IPO hopes are gone, killing long-term motivation. * U.S. employees are undervalued while international staff are over-glorified. * Serious concerns about executive behavior — including derogatory comments about the entire Phoenix office causing all the problems. * Diversity of thought is not welcome — conservative viewpoints feel unsafe to express. * Increasing fear of retaliation for not conforming to certain social or political expectations. * Turo’s stated values don’t align with how employees are actually treated.

1.0
Jun 20, 2018

Claims Associate

Recommend
CEO approval
Business Outlook

Pros

Catered lunch once a week, ergonomically friendly, decent benefits

Cons

LOTS OF WORK, everyone is behind their work, poor management, lack of training, lack of empathy for their employees, the idea of push things through, very casual work environment-people wear yoga pants and tank tops. LOWEST offered salary for the work They hired me Mon-Fri and stated that WFH is aval if you don't have PTO, stated that the biggest thing is to get things done and not how much time we spend. But quickly in 2 weeks after I started, the company started Saturday coverage making mandatory for people to work Saturdays/. People are constantly working absolutely no time to breathe.

Viewing 10 - 12 of 558 Reviews

Glassdoor has 605 Turo reviews submitted anonymously by Turo employees. Read employee reviews and ratings on Glassdoor to decide if Turo is right for you.