Turo reviews

2.7

34% would recommend to a friend

(558 total reviews)
avatar

Andre Haddad

38% approve of CEO

33% positive business outlook

Turo has an employee rating of 2.7 out of 5 stars, based on 558 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Turo employee rating is 27% below average for employers within the Information Technology industry (3.7 stars).

Reviews by job title

558 reviews
2.0
Apr 15, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay is fair and on par with most big companies. The company provides meals more than once a week. The leadership on the executive level is approachable and real.

Cons

There is a social hierarchy in Phoenix that is not inclusive There are a good amount of people comfortable being discriminatory There is no accountability for prejudicial, discriminatory, or harassing behaviors There seems to be more of a push to sweep these things under the rug, and to ignore the minority voice than there is to actually take action and provide progressive disciplinary action. This is not a safe space for people of color, and it's disheartening because one would think that there would be more of a concerted effort to stop this type of thing from becoming acceptable before it starts. Instead there is a lot of lip service, but I fear that there are only specific minority groups that have voices that matter at Turo. Speaking up on these issues have only caused more passive-aggressive behaviors to exist. Cronyism seems to reign supreme, and anyone that disrupts the normal clique-ish flow is seen as a threat and is made to feel isolated. Somehow speaking/standing up for a workplace that is absent of aforementioned behaviors paints one as the antagonist. Even when things are pointed out in a calm diplomatic way, and carried through the proper HR channels. I'm severely disappointed, and would think that in a country that has the social climate that we are currently living in, more would be done to protect black and brown employees. Especially at such an innovative and theoretically amazing place to work.

1.0
Jun 5, 2025
Recommend
CEO approval
Business Outlook

Pros

The company is still riding the coat tails of good-spirited, competent ICs who haven't yet left the company. I'm on a high performing team and as a result have been able attract product work that is very impactful to the business.

Cons

Leadership feigns a transparent culture by being open about business performance (which admittedly, is great), but they carefully select the kind of conversations had publicly, rarely or never share real substance behind how decisions are made, and are quick to ignore or intentionally discard dissenting feedback from employees. Middle management as well is guilty of suppressing criticism in favor of trying to paint C-suite decision making in a positive light. C-suite provides little to no direction and company has flailed for my entire tenure. Business-level product objectives change every half or more, our marketing strategy has failed to produce a useful brand identity, and our management of finances/people will ultimately result in a completely failure to retain and attract competent talent. High performers will not be rewarded financially or otherwise; raises are laughable and many top performers were let go during recent layoffs. The pool of engineers here is going to look completely different within the year. CPO takes no accountability for product mistakes, CTO is absent / fails to keep technology a business priority, and the CEO seems either completely incompetent at people management or has completely sold out to be the board's monkey. Turo was an employee-focused company when I joined, now it seems leadership is more interested in sitting on their golden thrones enjoying their own comforts while pushing decisions that wreak of disdain, condescension, and disrespect toward employees.

1.0
May 2, 2018
Recommend
CEO approval
Business Outlook

Pros

We spend more money on food then the employees salaries .

Cons

To many egos , poor management and wanna be cool kids . Female claims managers are control freaks and treat everyone like they own the place . There is also alot of in office sexual relationships I hear alot about and see. Adderol is a hug office issue here as well and drug use outside of the office. I will not be working here much longer . This is not what I signed up for. Leadership is horrible . Great company in the SF office but they should open a office with more real people not wanna be Scottsdale socialites.

Viewing 4 - 6 of 558 Reviews

Glassdoor has 605 Turo reviews submitted anonymously by Turo employees. Read employee reviews and ratings on Glassdoor to decide if Turo is right for you.