Tutor.com reviews about "software"

33% positive business outlook

Reviews by job title

14 reviews
4.0
Oct 23, 2025

Decent WFH Job

Recommend
CEO approval
Business Outlook

Pros

Flexibility in hours Software is efficient and works well Client Interactions are generally positive Low Pressure, no stress

Cons

Not able to pre-schedule hours consistently Pay is just OK, not great Can't get full time hours

3.0
Oct 14, 2023
Recommend
CEO approval
Business Outlook

Pros

Remote and Flexible, great for student employment

Cons

Poor communication and software is not great to work with

3.0
Jun 2, 2020

Tutor

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Easy to use, Friendly students

Cons

Unresponsive students, low pay, outdated software

3.0
Mar 20, 2019

Good part time job

Recommend
CEO approval
Business Outlook

Pros

-Straightforward -good mentor/tutor program in which mentor provided advice/knowledge -work from home

Cons

-not enough hours (number of tutor overwhelm amount of student available to tutor) -Money is based on time spent in session & there are not enough sessions -Classroom software can be worked and improved upon -some students are impatient and will give you a bad review out of frustration&lack of fundamental skill to solve math problems -Voice sessions are very rare , most communicate through typig/drawing on the software

1.0
Jun 3, 2021
Recommend
CEO approval
Business Outlook

Pros

None, absolutely none other than a sense of accomplishment when you help a student who is actually asking for help

Cons

Literally everything. Horrible pay. Completely unrealistic expectations. Penalized for everything. They do not care about students at all. They make you fill out this stupid feedback form that takes so much time but they only give you 30 max to read essays and fill out the form. Comments on the essays are limited to "check out ___ section of the feedback form for more details." You get penalized for going even 1 min over their "average session time." It is nearly impossible to get anyone on the phone and my "mentor" never responded to my emails. Often times I had to end sessions before I felt like I actually helped a student just to meet the time limit. They have ridiculous rules in their contract. I got fired because I was struggling with a 5th grader on sharing a google doc because their classroom software is absolute garbage and breaks all the time. I offered my email so they could share access to the google doc after trying several other methods, all of which were in the transcript. Didn't even end up using my email because I talked them through downloading it as a Word document. Then randomly a week later they email me saying they reviewed my account and when I finally got them on the phone they just told me I'm fired for providing my email that wasn't even used. I didn't even get to defend myself. Then on the email that told me I was fired they didn't even have the courtesy to put my name. It literally said "Hi _______." All the reviews I got from students were excellent and several even made me their favorite tutor. I enjoyed helping students but this company is not the way to do it. Honestly I don't know how they stay in business. You can't even find the names or emails of other tutors. The pay is $10/hour for almost every subject even though they tell you some bull about how it varies from subject to subject. The qualification tests are a joke because you easily have the time to just look up the answers so there are probably hundreds of unqualified tutors on there. Just look up some student reviews and you'll see. The scheduling makes no sense because you can set any hours you want but they tell you there are rules to scheduling but none of them are enforced until it favors them. This is a scam of a company and you should avoid it like the plague.

5.0
Dec 2, 2022
Recommend
CEO approval
Business Outlook

Pros

Very flexible hours, enjoyable experience

Cons

occasional limitations of the software

2.0
Apr 7, 2024

Undervalues employees

Recommend
CEO approval
Business Outlook

Pros

WFH, flexibility, proprietary software streamlining process

Cons

Incredibly harsh demands for very little pay. There is a time limit on all sessions, for some it is as low as 20 minutes, which makes it nigh impossible to get any teaching done. Breaking the limit too much will result in a probationary period. Hours are limited to 28/wk, and the pay is so low you have to have another gig because this will not sustain you regardless of where you live. Moreover, it is actually incredibly difficult to rack up 28. You definitely can't schedule that much, because the scheduling is organized in such a way that you can count yourself lucky if you squeeze in 7 hours. Why does it matter? You get paid a portion of your waiting rate on-shift; otherwise you can come in and hang out in the queue to get a random stray student, but you only get paid for time spent in session. So with little to no shift availability, you have very few opportunities to learn. It's worth to keep in mind that we keep getting told that we are low on tutors for a particular subject, but there's barely any shifts available as-is with the current number of teachers. Quality specialists are just sort of... there. They make or break your promotion from newbie to intermediate, and so on, but their reviews don't always match up client satisfaction. The protocol is all over the place and you need to check upwards of 3 different, sometimes self-contradicting sources to figure out your course of action in weird situations. Also, since you are a part-time employee as a tutor, you don't get any benefits.

3.0
Apr 21, 2022
Recommend
CEO approval
Business Outlook

Pros

Flexibility in schedule. Bonuses sometimes.

Cons

Rude and unmotivated customers, very glitchy software.

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Tutor.com Response
4y
Thanks for sharing a review. An enhanced classroom experience for tutors and students is on the way! Current tutors are encouraged to reach out to tutorsupport (at) tutor (dot) com for assistance when technical issues arise.
5.0
Oct 22, 2019

Great Tutoring Experience at Tutor.com

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, Friendly coworkers, Easy to use software

Cons

Difficult to schedule hours due to competition for the same hours.

3.0
Nov 22, 2023

Ok experience

Recommend
CEO approval
Business Outlook

Pros

Flexible schedule Good source of extra income

Cons

Low wages Poor communication from management Outdated software

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