Twilio reviews

3.9

72% would recommend to a friend

(2,076 total reviews)
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Khozema Shipchandler

85% approve of CEO

60% positive business outlook

Twilio has an employee rating of 3.9 out of 5 stars, based on 2,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

2K reviews
3.0
Jun 9, 2015

Culture and Department

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Top SF/Silicon Valley startup company with a great product. Market leader in providing unique and programmable mobile telecom solutions via PaaS API. Developing new technology/services ahead of the curve. Huge growth over the past 3 years and definitely a company which will only continue to grow and be successful. Product out-performs competitors. Well known among tech industry and more and more outside the tech industry. Great opportunities, room for growth, and plenty of money.

Cons

Cons mostly revolve around your opinion of SF/Silicon Valley startups. Fills all of the tech startup cliches: catered lunches/dinners, over abundant company swag, manufactured quirkiness, heightened sense of self importance i.e. "we're changing the world", an anti-corporate corporation dichotomy, located in SOMA, it's a "fun" place to work, 90% of employees under 30 years old, required wholesale dedication to company "vision", etc. Basically, if you like the culture and fit in than there are no cons. If you don't feel as though you would fit in things might be a little tougher though you could say the same for any company.

4.0
May 30, 2015

Dynamic, innovative place for doers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Truly agile environment, intense focus on getting things done, high tolerance for mistakes

Cons

Plenty of duplicate effort: some is unavoidable in Twilio's small team model

5.0
May 28, 2015

Great place for people who want to get things done

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employees are dedicated, talented people. Very high caliber team. If you are driven and want to grow the company and your own skills, you have ample opportunity to do so here.

Cons

Because Twilio ships products and features frequently, it's easy to lose sight of the big picture if you aren't organized enough to manage your time very efficiently.

Viewing 2053 - 2055 of 2,076 Reviews

Glassdoor has 2,323 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.