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      Twilio

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      Twilio reviews

      3.9

      72% would recommend to a friend

      (2,076 total reviews)
      avatar

      Khozema Shipchandler

      84% approve of CEO

      60% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.2

      Work/Life balance

      4.2

      Compensation and benefits

      3.9

      Culture & values

      3.6

      Career opportunities

      3.2

      Senior management

      Twilio has an employee rating of 3.9 out of 5 stars, based on 2,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Twilio employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      5.0
      Jul 29, 2013

      Professional Growth Opportunities and Happy People Abound!

      Product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've been given more opportunities to take on responsibility here than any job in the past. When you deliver here, it is recognized and rewarded. I am very proud to be a member of this amazing team of achievers and I'm excited to come into to work here each day.

      Cons

      High growth can sometimes lead to growing pains. Sometimes we can be a bit inefficient as we're figuring out responsibilities and onboarding new employees.

      5.0
      Jul 1, 2013

      Incredible People & Great Opportunity

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I can't say enough about the people that work at Twilio. It's an incredible team of hard working passionate people that embrace their coworkers. And they're a lot of fun: corn hole tournaments in the office, social work environment, dinners on Wednesday nights with fascinating speakers, and fun events of all types for foodies, techies, the outdoorsy, gamers and everything in between. There is also incredibly opportunity because of an incredible platform and relentless innovation. Management is very accessible and an incredible wealth of knowledge (especially Jeff Lawson and Bobby Napiltonia). Great training and on-boarding process (across departments) that welcomes you to the company, trains you with a great skill set, and familiarizes you with the people and product that make up the company.

      Cons

      You will be working hard and sometimes long hours, but it's well worth it. There are always processes that can be made more efficient (especially inter-departmental processes), but the company is always actively seeking to improve these.

      Viewing 2074 - 2076 of 2,076 Reviews
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      ReviewsTwilio reviews

      Glassdoor has 2,323 Twilio reviews submitted anonymously by Twilio employees. Read employee reviews and ratings on Glassdoor to decide if Twilio is right for you.