Tyler Technologies reviews

3.7

69% would recommend to a friend

(1,448 total reviews)
avatar

Lynn Moore Jr.

84% approve of CEO

78% positive business outlook

Tyler Technologies has an employee rating of 3.7 out of 5 stars, based on 1,448 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Tyler Technologies employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Aug 29, 2020
Recommend
CEO approval
Business Outlook

Pros

The company is growing rapidly yet the work is very stable. I never worry about being laid off. They've managed to maintain a great work-life balance. Management is fairly hands-off when it comes to specific implementation of software - but you will be expected to implement bad features if the client is willing to pay for it. I rarely spend time in meetings and I pretty much have the whole day to program. The company is building an internal knowledge base which is proving extremely helpful when understanding the idiosyncrasies of the software we make (Odyssey).

Cons

Very outdated technology and the product suite is chock full of bugs because management never says no to client demands. New leadership has pledged to cut down on custom development, I hope they stick to it. Dozens of attempts to refactor and modernize pop up but they never produce any meaningful change. This is because the capable developers are always pulled away to salvage some go-live for a new client - which you know, is caused by the fact the system is so massive, complicated, and buggy. The company *is* actually very nice to work for. There's a very low turnover and the leadership knows this. So expect to be paid less than your peers.

3.0
Jun 12, 2019
Recommend
CEO approval
Business Outlook

Pros

- Tyler has a good work / life balance for the most part, and coworkers are talented and smart. - Good benefits overall, my manager was also a huge plus but that can vary position to position. - Work from home possible. - Very comfortable job. I never saw anyone fired or laid off my entire time working there.

Cons

- The code base is incredibly dated and written in an unused programming language. This means new graduates that work at Tyler aren't getting real world programming skills that they can later transfer in the future when they move further in their career. This is a huge problem that causes new grads to want to work somewhere else after a short time. If you're going to keep an old code-base, compensate your employees more so they have a reason to stay. - The development work is almost all reactive. Most of the development is about making the client happy rather than improving the program structure or increasing re-usability. If you need to add something that causes issues down the road, but makes the client happy, then do it. - Continuously maintaining 10+ versions is a developers nightmare. Merge conflicts and code that can't go into previous versions means constant cherry-picking of changes. - Product knowledge is a huge problem. Working on Tyler's ERP feels like you're a product domain expert first, and a software engineer second. Some product knowledge is needed for any development job, but for Tyler's software it feels weighted way too much on product. - Yearly raises & promotion raises were not competitive. Your initial salary will usually not increase more than ~2% a year, and a title change usually is only a little bit above that. - No code review. This might have varied team by team, but no code review was done on any code. Big red flag. - Business Casual Dress code. Not a huge con, but with every other software company in the area being casual dress, Tyler stands out as an outlier.

1.0
Mar 11, 2019

Run !!!

Recommend
CEO approval
Business Outlook

Pros

The benefits they offer are good

Cons

Management is horrible , micro management , goals are unrealistic

Viewing 70 - 72 of 1,448 Reviews

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