Tyler is a respectful organization & I'm proud to be part of it.
Pros
• Tyler seems to really value the employees and care about our lives. • There are many social events for employees and their families. The people who work here are amazing & they really do become an encouraging and supportive “family”. • Tyler’s leadership keeps the company running effectively and profitably (with integrity which is very important to me). I’ve experienced the opposite so I feel I can offer insight here. • Tyler has provided tuition reimbursement, reimbursement for seminars and certifications, as well as in-house training opportunities - I’ve personally experienced each of these at Tyler. • Career opportunity is definitely available for those who are interested in pursuing it. I feel I can ask about new opportunities if they aren’t clearly placed in front of me. I know I will be heard. • Tyler provides a great deal of client-based training in which employees can also get very involved. Tyler is a collaborative learning environment. • Employees from nearly every department here typically know just how their daily work directly impacts the lives of their clients. They often know their clients 1:1 (some are even considered friends). This is not always the case with larger software companies or support/IT firms.
Cons
• It is a mid-sized company that has grown from many acquisitions. Each location has its own story of how they originated and how they integrated with Tyler (but many employees don’t know those stories or how to separate them). Absorbing the full company’s identity (at the local branch level) can be confusing. On a positive note: the branch location reaffirms the family-feel of a tight-knit, smaller company. In other words, the larger side of organization has not stripped the history nor the smaller company identity away. • On-the-job-training is better than it was when I started a few years ago but could get better. It seems Tyler is taking meaningful steps towards improvement in this area.