Is Tyler Technologies a good company to work for as a Software Support?

Software Support professionals working at Tyler Technologies have rated their employer with 3.2 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of Tyler Technologies employees being 3.7 out of 5 stars. Search open Software Support Jobs at Tyler Technologies now and start preparing for your job interview by browsing frequently asked Software Support interview questions at Tyler Technologies .

Does Tyler Technologies pay Software Support employees well?

Software Support professionals rate their compensation and benefits at Tyler Technologies with 3.2 out of 5 stars based on 55 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Software Support salaries at Tyler Technologies.

How happy are Software Support professionals working at Tyler Technologies?

54% of Software Support employees at Tyler Technologies would recommend their employer to a friend. This rating has decreased by 15% in the past 12 months. Software Support professionals have also rated Tyler Technologies with a 3.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.1 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Tyler Technologies?

Implementation Consultant (147) , Software Engineer (108) , Project Manager (80) , Software Developer (51) , Software Support Specialist (43) , Senior Software Engineer (26) , Account Executive (15) , Manager (15) , Software Development Intern (14) , Associate Software Support Specialist (13) , Consultant (13) , Intern (13) , Product Analyst (13) , Software Developer Intern (12) , Business Analyst (11)

What are the pros of working at Tyler Technologies according to real employee reviews?

"Great benefit and all remote work." ((in 166 reviews)); "great people to work with and interesting projects" ((in 133 reviews)); "Work life balance is good" ((in 102 reviews)); "culture is great." ((in 81 reviews)); "Great team to work with!" ((in 47 reviews))

What are the cons of working at Tyler Technologies according to real employee reviews?

"Outdated tech stack and low pay" ((in 95 reviews)); "Poor management" ((in 65 reviews)); "Low salaries even for the Maine location with no opportunity for negotiation except during promotions." ((in 40 reviews)); "Complex Application with no training" ((in 33 reviews)); "Managers don't move on so (even when most should) so there's no advancement." ((in 30 reviews))

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Tyler Technologies

Tyler Technologies Software Support reviews

3.2

54% would recommend to a friend

(55 total reviews)

Lynn Moore Jr.

76% approve of CEO

69% positive business outlook

Ratings by category

3.7

Work/Life balance

3.3

Diversity & inclusion

3.2

Compensation and benefits

3.1

Culture & values

2.9

Senior management

2.9

Career opportunities

Software Support employees have rated Tyler Technologies with 3.2 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Software Support professionals have a good working experience there. Tyler Technologies is rated in line with the average (within 1 standard deviation) by Software Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

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Reviews by job title

55 reviews

1.0

Mar 29, 2026

Terrible employer

Software support specialist

Recommend

CEO approval

Business Outlook

Pros

Nothing, there’s nothing redeemable about working at Tyler technologies

Cons

Long hours 3% raises regardless of performance A company of knowledge silos where you just need to know everything exclusive to this company. Terrible products Companies so large that none of the customers even know what product they have

4.0

Mar 9, 2026

Great company

Software support specialist

Recommend

CEO approval

Business Outlook

Pros

The company is great Benefits are great

Cons

Some team members work from home, others work in office

2.0

Jan 31, 2026

Needs Improvement

Software support specialist

Recommend

CEO approval

Business Outlook

Pros

Does offer great work life balance. May work from home a couple of days a week.

Cons

Low pay for the amount of work. Poor management, they do not care about their employees, and they do not want employees to advance. Heavy Workload Terrible Communication

Viewing 4 - 6 of 55 Reviews

Jobs at Tyler Technologies

Associate Software Support Specialist

Software Support Analyst, Payments

Software Support Specialist

Technical Services Support Specialist

Associate Software Support Specialist

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Tyler Technologies

Tyler Technologies Software Support reviews

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