Is Tyler Technologies a good company to work for as a Software Support?

Software Support professionals working at Tyler Technologies have rated their employer with 3.2 out of 5 stars in 55 Glassdoor reviews. This is a lower than average score with the overall rating of Tyler Technologies employees being 3.7 out of 5 stars. Search open Software Support Jobs at Tyler Technologies now and start preparing for your job interview by browsing frequently asked Software Support interview questions at Tyler Technologies .

Does Tyler Technologies pay Software Support employees well?

Software Support professionals rate their compensation and benefits at Tyler Technologies with 3.2 out of 5 stars based on 55 anonymously submitted employee reviews. This is 3.1% worse than the company average rating for salary and benefits. Find out more about Software Support salaries at Tyler Technologies.

How happy are Software Support professionals working at Tyler Technologies?

54% of Software Support employees at Tyler Technologies would recommend their employer to a friend. This rating has decreased by 15% in the past 12 months. Software Support professionals have also rated Tyler Technologies with a 3.7 rating for work-life-balance, 3.3 rating for diversity and inclusion, 3.1 rating for culture and values and 2.9 rating for career opportunities.

What are the top reviewed jobs at Tyler Technologies?

Implementation Consultant (147) , Software Engineer (108) , Project Manager (80) , Software Developer (51) , Software Support Specialist (43) , Senior Software Engineer (26) , Account Executive (15) , Manager (15) , Software Development Intern (14) , Associate Software Support Specialist (13) , Consultant (13) , Intern (13) , Product Analyst (13) , Software Developer Intern (12) , Business Analyst (11)

What are the pros of working at Tyler Technologies according to real employee reviews?

"The benefits are good and relatively well priced for today's market." ((in 156 reviews)); "great people to work with and interesting projects" ((in 129 reviews)); "Work life balance is good" ((in 100 reviews)); "culture is great." ((in 82 reviews)); "Great team to work with!" ((in 45 reviews))

What are the cons of working at Tyler Technologies according to real employee reviews?

"Outdated tech stack and low pay" ((in 92 reviews)); "Low salaries even for the Maine location with no opportunity for negotiation except during promotions." ((in 40 reviews)); "Complex Application with no training" ((in 36 reviews)); "Communication internally is terrible." ((in 11 reviews)); "Old technologies in use." ((in 11 reviews))

Skip to content Skip to footer

Notifications

Tyler Technologies

Tyler Technologies Software Support reviews

3.2

54% would recommend to a friend

(55 total reviews)

Lynn Moore Jr.

76% approve of CEO

69% positive business outlook

Ratings by category

3.7

Work/Life balance

3.3

Diversity & inclusion

3.2

Compensation and benefits

3.1

Culture & values

2.9

Senior management

2.9

Career opportunities

Software Support employees have rated Tyler Technologies with 3.2 out of 5 stars, based on 55 company reviews on Glassdoor. This indicates that most Software Support professionals have a good working experience there. Tyler Technologies is rated in line with the average (within 1 standard deviation) by Software Support professionals compared to other employers within the Information Technology industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

55 reviews

1.0

Jun 12, 2025

You might have PTO but you aren't allowed to use it

Software support

Recommend

CEO approval

Business Outlook

Pros

Nice coworkers, team members and team leads

Cons

Very restrictive rules for time off on this particular team. But those rules only apply to some and for others exceptions are always made.

4.0

Mar 19, 2025

Strong Company

Software support analyst

Recommend

CEO approval

Business Outlook

Pros

Company is constantly Growing Most teams are flexible to family needs.

Cons

Salary is not competitive. Many positions are expanding overseas.

5.0

Mar 11, 2025

Wonderful Company

Software support specialist

Recommend

CEO approval

Business Outlook

Pros

Great benefits Care for their employees as people Pays well

Cons

Can't think of any cons

Viewing 10 - 12 of 55 Reviews

Jobs at Tyler Technologies

Associate Software Support Specialist

Software Support Analyst, Payments

Software Support Specialist

Technical Services Support Specialist

Associate Software Support Specialist

Tyler Technologies reviews FAQs

Tyler Technologies reviews Tyler Technologies Software Support reviews

Tyler Technologies

Tyler Technologies Software Support reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

You might have PTO but you aren't allowed to use it

Strong Company

Wonderful Company

Jobs at Tyler Technologies

Tyler Technologies reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Tyler Technologies reviews FAQs

Jobs at Tyler Technologies