U-Haul reviews

3.3

51% would recommend to a friend

(4,157 total reviews)
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Joe Shoen

59% approve of CEO

46% positive business outlook

U-Haul has an employee rating of 3.3 out of 5 stars, based on 4,157 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U-Haul employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

4K reviews
4.0
Sep 29, 2011

Great company, old ways

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

This is a long known company with great internal advancement opportunities for all employees. They are always open positions nationwide

Cons

Old ways times a million. Technology advances yet computers in their stores remain seven years old, they say help customers faster but when you wait literally a minute for pages to load and then managers just say there isn't anything we can do, they refuse to upgrade

3.0
Sep 26, 2011
Recommend
CEO approval
Business Outlook

Pros

working with the people of my comminity

Cons

alot of toll on your body

2.0
Sep 15, 2011
Recommend
CEO approval
Business Outlook

Pros

steady paycheck, I get to be at home

Cons

technical programs are sub par and work intermittently, when this happens the employee is docked pay and considered absent when company programs do not work properly. To avoid this issue managers suggest you log in to work at least an hour before. Your schedule availability is not relevant on holidays. Nearly impossible to get time off. Minimum wage pay, though ads say at least $10 an hour (everyone starts at this pay, no matter your experience). Bonus is available, but expect to jump through multiple hoops to get it. Docked time on your "availability" (which affects your bonus) if you take your scheduled breaks and lunch. If you receive a break and lunch, even if you work a 10 hour day. Antiquated HR policies such as counting consecutive absences individually. If you are late more than one hour, you are considered absent for the whole day. If you must go into the office to work, it is business attire required. No vacation time or personal time before 2 years. Behind in industry standards for pay, vacation time, medical, and breaks/lunches. Training is more of a suggestion, with very little company consistency to its standards and regulations. Opportunities for advancement are not openly discussed with employees, you need to "find your own way". Employees are discouraged by management from submitting ideas that would improve on company practices and training. Very little support from any management when working with an unknown product or unfamiliar situation, and expect a different answer any time.

Viewing 4129 - 4131 of 4,157 Reviews

Glassdoor has 4,245 U-Haul reviews submitted anonymously by U-Haul employees. Read employee reviews and ratings on Glassdoor to decide if U-Haul is right for you.