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U.S. Bank

Engaged Employer

U.S. Bank reviews

3.2

45% would recommend to a friend

(12,092 total reviews)
avatar

Gunjan Kedia

27% approve of CEO

41% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

2.9

Career opportunities

2.6

Senior management

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,092 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

12K reviews
3.0
Jun 8, 2010

A good place - with a few faults.

Universal banker
Recommend
CEO approval
Business Outlook

Pros

A strong commitment to customer service - working with the customer is the company's top priority so you don't have to feel completely rude and heartless when speaking with others.

Cons

The emphasis on Customer service extends to sales as well, therefore it is completely plausible that one would exceed all sales goals and yet not receive incentive pay. Not only that but your incentive payout is not based on your individual loyalty score, but that of your entire branch. One bad egg can mean that no one in the branch receives a bonus.

3.0
Jun 6, 2010

-

Branch manager
Recommend
CEO approval
Business Outlook

Pros

Opportunities for growth are there. Sometimes too much favoritism going on at the bank and you just have to force your way into that opportunity.

Cons

Too much favoritism and there is no sense of direction for instore branches. Some districts are ran like KIOSKS it is ridiculous. Management gets blamed for district level failures.

4.0
Jun 4, 2010

not all that great

Banker
Recommend
CEO approval
Business Outlook

Pros

good overall company and senior managment is very smart small bank with lots of opportunity for growth

Cons

branch managers are not all qualified for positions and can bring branches down which intern reflects on the bankers.

Viewing 11899 - 11901 of 12,092 Reviews
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ReviewsU.S. Bank reviews

Glassdoor has 12,867 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.