U.S. Bank reviews

3.2

45% would recommend to a friend

(12,086 total reviews)
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Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
2.0
Jan 3, 2013

What a joke!

Recommend
CEO approval
Business Outlook

Pros

The only thing positive about my experience here was their employee benefits. I was able to feel what a career type job was compared to retail sales.

Cons

I worked retail for four and a half years and became the Assistant Manager at a local retail store. As soon as I heard I got the job at US Bank, you wouldn't believe how much it was an honor to be apart of the family Sadly, the branch I worked for played me wrong. I can understand training an employee, but they wouldn't even bother. I would ask for help and they would briefly tell me what to do and they would finish the transaction themselves. Within a week in, they sent me on the sales floor and expected me to learn everything I've read. I was never told that I was a slow learner, but for a person with no banking experience, you can at least help them when they have a question. They even compared me to a person when they already had banking experience, not to mention a person who worked for US Bank that transferred branches. It didn't help that they were hinting me that I should look for another job when the one month hit either. I later found out that there were two ladies leaving for maternity leave the same time and they needed me to learn everything by that time. About 60 days in, they terminated me. Why? Cause she claimed I didn't hit her expectations and even said that "if you had the time, you'd be a great banker". I never failed at a job and I never will. I picked myself up from that experience because I doubted myself. But I got my previous job back the next day from a manager who also said that "I deserved better". I would have loved to work for this bank because the banking experience was great. The people, well, you win some and you lose some.

4.0
Jan 1, 2013

Good Company, Subpar Pay

Recommend
CEO approval
Business Outlook

Pros

The bank rewards their top-performing employees like no other.

Cons

Salaries are really low and not competitive with other like institutions .

4.0
Dec 31, 2012

USB - Solid

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

USB is an excellent company, committed employees, open and engaged management. The community sense the bank cultivates is superior.

Cons

USB is exceedingly cost conscious and that is reflected in salaries and general compensation.

Viewing 11944 - 11946 of 12,086 Reviews

Glassdoor has 12,861 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.