U.S. Bank reviews

3.2

45% would recommend to a friend

(12,086 total reviews)
avatar

Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
Nov 25, 2012
Recommend
CEO approval
Business Outlook

Pros

The branch that I work at my manager does a great job trying to make up for all the failed branches in the company. The overall mission statement of the company is great and they are trying to improve customer service The best pro for this business is it is a great starting point and career opportunity for future career needs alot of opportunity for advancement since the turn over is so high.

Cons

The training in this company is pathetic, you will ask how something is done be told one thing then it will be done wrong when you do what you are told and then instead of being trained be told to look it up on the ops manual which is huge. The apperication for the employees in my district is missing alot consistantly are quiting one just quit after five years lack of training, there are atleast three branches in the district that are managerless and no one is training to fix that. The training for new bankers is to sit infront of a computer for hours then be thrown on the line and hopefully you will get it. You get three inconsistant weeks of training out of the branch where you will be told contridictions to what really happens in the branch Alot of empty job threats of termenating on the spot with no warning even if you follow what you were told to do. lack of job security due to increase inconsistacy in expectation, training, and regulations.

1.0
Nov 12, 2012

horrible

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

the benefits package is pretty good with health insurance packages and vacation

Cons

They push you to sell unnecessary and often predatory products onto customers. You are forced to harass and trick your customers into signing up for reserve lines and other credit products. The training and overall processes are twenty years outdated. You are forced to work eleven hour work days with a thirty minute lunch and you cannot leave the property.

4.0
Nov 11, 2012
Recommend
CEO approval
Business Outlook

Pros

Opportunity for advancement, excellent work/life balance, culture of process improvement.

Cons

Pay could be much better and insurance benefits offer little coverage with high cost.

Viewing 11950 - 11952 of 12,086 Reviews

Glassdoor has 12,861 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.