Is U.S. Bank a good company to work for?

U.S. Bank has an overall rating of 3.2 out of 5, based on over 12,861 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 45% of employees would recommend working at U.S. Bank to a friend and 41% have a positive outlook for the business. The best reviews about U.S. Bank have been left by employees working as Intern - Hourly , Intern and Compliance Analyst .

Does U.S. Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at U.S. Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at U.S. Bank?

45% of U.S. Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Bank 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at U.S. Bank?

Personal Banker (379) , Client Relationship Consultant (332) , Universal Banker (316) , Teller (311) , Customer Service Representative (263) , Branch Manager (226) , Bank Teller (223) , Vice President (118) , Project Manager (106) , Software Engineer (103) , Operations Manager (89) , Analyst (86) , Manager (85) , Business Analyst (84) , Mortgage Loan Officer (83)

What are the pros of working at U.S. Bank according to real employee reviews?

"The Benefits are good and they have a pension plan in addition to a 401(k) plan" ((in 950 reviews)); "Good work life balance and SLA" ((in 662 reviews)); "Overall the company is a good to work for and most the other employees are great people." ((in 595 reviews)); "Culture is great and very helpful." ((in 355 reviews)); "My manager was great and allowed me to give suggestions on how wecould make our processes better." ((in 281 reviews))

What are the cons of working at U.S. Bank according to real employee reviews?

"low pay and little to no perks when you compare to other banks in the area and industry" ((in 684 reviews)); "Management is very poor and team lacked diversity" ((in 549 reviews)); "No training in the beginning which is hard for a new worker and no sign" ((in 220 reviews)); "They move slow and upper management is horrible" ((in 216 reviews)); "Low salary and not easy to move within company" ((in 181 reviews))

What are employees saying about U.S. Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Bank layoffs and their outlook for job security at U.S. Bank in 2026.

What are the top reviewed U.S. Bank locations?

Minneapolis , Saint Louis , Cincinnati , Portland , Milwaukee , Chicago , Saint Paul , Los Angeles , Denver , Overland Park , Charlotte , San Francisco , Seattle , San Diego , Fargo , New York , Atlanta , Owensboro , Columbus , Kansas City , Boston , Richfield , Irving , Las Vegas , Phoenix , Cleveland , Sacramento , Houston , Irvine , Nashville

U.S. Bank reviews

3.2

45% would recommend to a friend

(12,086 total reviews)

Gunjan Kedia

28% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,086 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews

3.0

Sep 14, 2009

Good place to work, not great.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good job stability, decent pay, lots of time off. Good place to work, not great. During this economy it works.

Cons

Everything moves slowly, hiring, training, back office support. Systems are relatively outdated and need to be. Building is cheap feeling.

4.0

Sep 3, 2009

Enjoyed my position as a teller coordinator.

Teller coordinator

Recommend

CEO approval

Business Outlook

Pros

Enjoyed interacting with custmers. Enjoyed helping customers with their needs. Liked the hours. Enjoyed the responsibility and challenging myself to achieve goals.

Cons

Some of the banks are not in safe areas. Does not seem to be room for a lot of advancement.

4.0

Aug 17, 2009

US Bank provides a good stable work environment

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

US Bank is a greatly run orginzation. They are very willing to help develop there top talent. In addition, they provide opportunities to seek new challenges often. They are also a very stable bank in the current banking environment.

Cons

US Bank is generally a lower paying bank in the industry. In addition, they have very antiquated systems. Their is little hurry to improve the systems that are utilized by employees.

Viewing 11974 - 11976 of 12,086 Reviews

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U.S. Bank

U.S. Bank reviews

Company ratings over time

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Good place to work, not great.

Enjoyed my position as a teller coordinator.

US Bank provides a good stable work environment

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