U.S. Bank reviews

3.2

45% would recommend to a friend

(12,086 total reviews)
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Gunjan Kedia

28% approve of CEO

41% positive business outlook

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews
1.0
May 23, 2009
Recommend
CEO approval
Business Outlook

Pros

Not allowed to work more than 40 hours a week. Work for a steady bank which acts conservatively with its investments, thus ensuring that you do not get laid off.

Cons

The pay was very low. No respect for college degrees. Retail branches are primarily seen as sales branches, service is a secondary priority. I was hired as a personal banker in an in-store branch. Management actually expected us to walk around the grocery store and ask people to open checking accounts, credit cards, home equity loans, etc while they were picking up their bread and diapers. Constant focus on sales even though the bank's products could not compete on a numbers basis with local competitors across the street. The place had a continual rotating door. Worked their for 1 year and by the time I was done all of my original co-workers had already quit. Came back a few months later and everyone else was also gone.

2.0
May 17, 2009
Recommend
CEO approval
Business Outlook

Pros

The best thing about working for US Bank is the employees

Cons

The customer service side, pressure on sales, the venting of customers, and basically you have to be a robot or a little brain washed to enjoy working for them. I must be in the wrong career

4.0
May 15, 2009
Recommend
CEO approval
Business Outlook

Pros

Management tries to be accomodating to employees regarding their work-life balance. Culture is very respectful

Cons

Salaries are lower than at a lot of comparable banks

Viewing 11989 - 11991 of 12,086 Reviews

Glassdoor has 12,860 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.