Is U.S. Bank a good company to work for?

U.S. Bank has an overall rating of 3.2 out of 5, based on over 12,860 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 45% of employees would recommend working at U.S. Bank to a friend and 41% have a positive outlook for the business. The best reviews about U.S. Bank have been left by employees working as Intern - Hourly , Intern and Compliance Analyst .

Does U.S. Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at U.S. Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at U.S. Bank?

45% of U.S. Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Bank 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at U.S. Bank?

Personal Banker (379) , Client Relationship Consultant (332) , Universal Banker (316) , Teller (311) , Customer Service Representative (263) , Branch Manager (226) , Bank Teller (223) , Vice President (118) , Project Manager (106) , Software Engineer (103) , Operations Manager (89) , Analyst (86) , Manager (85) , Business Analyst (84) , Mortgage Loan Officer (83)

What are the pros of working at U.S. Bank according to real employee reviews?

"The Benefits are good and they have a pension plan in addition to a 401(k) plan" ((in 978 reviews)); "Good work life balance and SLA" ((in 658 reviews)); "Overall the company is a good to work for and most the other employees are great people." ((in 577 reviews)); "Culture is great and very helpful." ((in 363 reviews)); "Great people and coworkers." ((in 228 reviews))

What are the cons of working at U.S. Bank according to real employee reviews?

"low pay and little to no perks when you compare to other banks in the area and industry" ((in 683 reviews)); "Management is very poor and team lacked diversity" ((in 562 reviews)); "Management wants you to move up which is good unless your specific manager is lazy which mine was." ((in 279 reviews)); "They move slow and upper management is horrible" ((in 216 reviews)); "No training in the beginning which is hard for a new worker and no sign" ((in 207 reviews))

What are employees saying about U.S. Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Bank layoffs and their outlook for job security at U.S. Bank in 2026.

What are the top reviewed U.S. Bank locations?

Minneapolis , Saint Louis , Cincinnati , Portland , Milwaukee , Chicago , Saint Paul , Los Angeles , Denver , Overland Park , Charlotte , San Francisco , Seattle , San Diego , Fargo , New York , Atlanta , Owensboro , Columbus , Kansas City , Boston , Richfield , Irving , Las Vegas , Phoenix , Cleveland , Sacramento , Houston , Irvine , Nashville

U.S. Bank reviews

3.2

45% would recommend to a friend

(12,086 total reviews)

Gunjan Kedia

28% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews

4.0

Mar 12, 2012

Very Fortunate to work for a company like US Bank

Customer service manager

Recommend

CEO approval

Business Outlook

Pros

Richard Davis is a phenomenal leader. He has guided US Bank to be the Best in Class even through the tough economic times.

Cons

Lower level management tends to not take the time to really find the strengths of their employees to utilize them in the best possible way. Alot of wasted talent.

4.0

Mar 5, 2012

Great company- decent place to work.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

-Great Management -Hiring process is easy -Benefits are competitive -Good Structure around products and services -Communications through the bank are good -Awards given for job well done

Cons

-Stale work environments - no perks -Don't do much to show appreciation to employees -Company events/meetings are a bore -Difficulty finding advancement opportunities

3.0

Feb 27, 2012

Stable foundation, but few opportunities to get to a higher level

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The only thing I can think of right now is that the company is very stable, with little chance of anything going wrong anytime soon .

Cons

There is very little to no chance to be promoted if you do not have good connections within the bank. If you do not, it s likely you will stay at the bottom for as long as you work. In addition, US Bank really needs to update some of their equipment.

Viewing 11998 - 12000 of 12,086 Reviews

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Jobs at U.S. Bank

Administrative Assistant

Case Processor - Check Fraud

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Work Coordinator - Lockbox (Thursday - Sunday 7 AM - 5:30PM)

Document Review Associate 3

Account Review Specialist

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U.S. Bank reviews

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Reviews by job title

Very Fortunate to work for a company like US Bank

Great company- decent place to work.

Stable foundation, but few opportunities to get to a higher level

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