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      U.S. Bank

      Engaged Employer

      U.S. Bank reviews

      3.2

      45% would recommend to a friend

      (12,086 total reviews)
      avatar

      Gunjan Kedia

      28% approve of CEO

      41% positive business outlook

      Ratings by demographic groups

      U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,086 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      12K reviews
      2.0
      Mar 7, 2009

      Decent enough temp job but no long term career.

      Account processor
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only real "pro" was the location was very convienent at the time.

      Cons

      Below average wages, middle management is poor & overly motivated by 'making their number' rather than fostering a good employee base or maintaing good morale within the department. This lack of humanization led to very high turnover which in turn kept numbers down and perpetuated the downward sprial.

      1.0
      Feb 17, 2009

      Horrible Corporate Culture

      Universal banker
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits in this country you are obligated to work for a company you dispise to obtain needed health insurance.

      Cons

      Corporate culture overly consumed with sales pushing clients into products they did not need or understood. Competition between sales associates as we were not bankers we were product pushers everyone for themselves as bonus compensation determined by how many "points" had been earned at the expense of customer service. Stretch goals unrealistic fostered product slamming and deceitful practices.

      5.0
      Feb 10, 2009

      US Bank is like family

      Teller
      Recommend
      CEO approval
      Business Outlook

      Pros

      I've worked for US Bank for 6 years and my co-workers are like family. We have fun at work. We joke around but when it comes to our customer service we give out 5 star service. We are very friendly with our customers and can call them by name. We have a loving atmosphere. Our bankers strive to help us with current knowledge of bank products. Our teller coordinator takes care of all of our scheduling and is very flexible about appointments and time restraints. We have many employees who have other side jobs or family commitments and our teller coordinator works around them. We are a goal oriented office, and we like to have little competitions to see who can do the most sales. We support each other. We love to get together after work for dinner or movies or other social events. We love coming to work because it is such a fun office.

      Cons

      re-formating management, cutting hours, freeze on hours and hiring, low salary

      Viewing 12001 - 12003 of 12,086 Reviews
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      ReviewsU.S. Bank reviews

      Glassdoor has 12,860 U.S. Bank reviews submitted anonymously by U.S. Bank employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Bank is right for you.