Is U.S. Bank a good company to work for?

U.S. Bank has an overall rating of 3.2 out of 5, based on over 12,857 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 45% of employees would recommend working at U.S. Bank to a friend and 41% have a positive outlook for the business. The best reviews about U.S. Bank have been left by employees working as Intern - Hourly , Intern and Compliance Analyst .

Does U.S. Bank pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Bank employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at U.S. Bank. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at U.S. Bank?

45% of U.S. Bank employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Bank 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at U.S. Bank?

Personal Banker (379) , Client Relationship Consultant (332) , Universal Banker (316) , Teller (311) , Customer Service Representative (262) , Branch Manager (226) , Bank Teller (223) , Vice President (118) , Project Manager (106) , Software Engineer (102) , Operations Manager (89) , Analyst (86) , Manager (85) , Business Analyst (84) , Mortgage Loan Officer (83)

What are the pros of working at U.S. Bank according to real employee reviews?

"The Benefits are good and they have a pension plan in addition to a 401(k) plan" ((in 978 reviews)); "Good work life balance and SLA" ((in 658 reviews)); "Overall the company is a good to work for and most the other employees are great people." ((in 577 reviews)); "Culture is great and very helpful." ((in 363 reviews)); "Great people and coworkers." ((in 228 reviews))

What are the cons of working at U.S. Bank according to real employee reviews?

"low pay and little to no perks when you compare to other banks in the area and industry" ((in 683 reviews)); "Management is very poor and team lacked diversity" ((in 562 reviews)); "Management wants you to move up which is good unless your specific manager is lazy which mine was." ((in 279 reviews)); "They move slow and upper management is horrible" ((in 216 reviews)); "No training in the beginning which is hard for a new worker and no sign" ((in 207 reviews))

What are employees saying about U.S. Bank layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Bank layoffs and their outlook for job security at U.S. Bank in 2026.

What are the top reviewed U.S. Bank locations?

Minneapolis , Saint Louis , Cincinnati , Portland , Milwaukee , Chicago , Saint Paul , Los Angeles , Denver , Overland Park , Charlotte , San Francisco , Seattle , San Diego , Fargo , New York , Atlanta , Owensboro , Columbus , Kansas City , Boston , Richfield , Irving , Las Vegas , Phoenix , Cleveland , Sacramento , Houston , Irvine , Nashville

U.S. Bank reviews

3.2

45% would recommend to a friend

(12,084 total reviews)

Gunjan Kedia

28% approve of CEO

41% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (12,084 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

U.S. Bank has an employee rating of 3.2 out of 5 stars, based on 12,084 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Bank employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

12K reviews

4.0

Dec 13, 2011

Good, but could be better.

Personal banker

Recommend

CEO approval

Business Outlook

Pros

Senior management is very competent and knows where they want the company to be. It is fun and you learn a lot as well and get to know many different kinds of customers. Incentive plan is above average but could be better.

Cons

Lower management are not all that they could be and could be doing different things while giving the chance for lower people to move up. Good career center website, just not great within the HR department and hiring process.

5.0

Dec 13, 2011

U.S. Bank is a good company to work for, with great advancement potential and top notch senior leadership.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

1) Outstanding senior leadership 2) Strong position among competitors 3) Solid advancement potential 4) Good reputation 5) Pay increases for good performance

Cons

U.S. Bank is a solid bank to work for. However, over the past several years banks have been hit especially hard during this economic downturn.

4.0

Nov 18, 2011

My experience with US Bank has taught me a lot about interest rates, mortgages, account maintenance, etc.

Teller

Recommend

CEO approval

Business Outlook

Pros

Great relationships with co-workers, friendly environment, FT availability, bank hours 9-6 a plus, acknowledgment for well performance, benefits, bonus's, etc.

Cons

Personally, I am doing phenomenal at US Bank, and when I started I was told that after a minimum of 6 months, you are eligible for a promotion and during my time here, I have seen two of my friends who are also doing great that have been promoted before their initial 6month benchmark and when I proposed the idea of a promotion to my manager, I was suggested to wait a YEAR. Personally, I find this incredibly strange as the time frame for a promotion went from 6 months to people getting it sooner than that to a year. Not okay!

Viewing 12007 - 12009 of 12,084 Reviews

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Document Review Associate 3

U.S. Bank

U.S. Bank reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Good, but could be better.

U.S. Bank is a good company to work for, with great advancement potential and top notch senior leadership.

My experience with US Bank has taught me a lot about interest rates, mortgages, account maintenance, etc.

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