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U.S. Customs and Border Protection

Engaged Employer

U.S. Customs and Border Protection reviews

3.6

71% would recommend to a friend

(524 total reviews)

Rodney S. Scott

78% approve of CEO

68% positive business outlook

U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 524 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

524 reviews
3.0
May 27, 2018

cbp officer

Recommend
CEO approval
Business Outlook

Pros

Good pay with the overtime; good job security not particularly dangerous for a law enforcement job. Very hard to get fired unless you do something really egregious or illegal; or fail a drug test. Journeyman GS-12.

Cons

Mandatory overtime with no regard for your personal life or family life. You get up to 5 weeks vacation but they steal it from you anyway by forcing you to call in sick to get a day off - so after you burn up your sick leave you use up annual leave then take leave without pay. Frequent payroll errors never in your favor: You have to check your hours worked against your earning and leave statements. They mess them up constantly, making you chase your money.

5.0
May 18, 2018

Working at C B P

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The sense of doing something important for our country.

Cons

None that I can think of right now.

4.0
May 18, 2018

Safe

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay, good hours, equipment

Cons

Varying shifts, nepotism, bad locations

Viewing 400 - 402 of 524 Reviews

Glassdoor has 550 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.