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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      71% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      78% approve of CEO

      68% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Culture & values

      3.2

      Senior management

      3.1

      Work/Life balance

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      523 reviews
      4.0
      Mar 23, 2018

      CBP Supervisor (First-Line)

      Cbp supervisor (first-line)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Excellent pay, opportunity to earn up to $45000 in OT per year in addition to base salary and up to $2500 end of year performance award (if you are a good/excellent manager)

      Cons

      Long hours, facilities can be rough in older airports/cargo offices, normal headaches that come along with managing union employees.

      3.0
      Mar 16, 2018

      CBP

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good job and good pay

      Cons

      management doesn't really care about employees

      3.0
      Mar 13, 2018

      Not too bad

      Import specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is the federal government. The benefits are good the pay is definitely not bad, but each agency has its pros and cons. This agency has a 59 minute Liberty system so that they will let you out almost an hour early before holidays, sometimes. They also offer telework.

      Cons

      The agency uses Scare Tactics and focuses on publicly calling attention to the prosecution of officers that have broken the rules. There is a weirdly negative undertone to many of the guidelines they want staff to follow. The agency prioritises the issues and needs of their direct law enforcement staff above all other staff. They are still not treated too well. They refuse to allow several of the veterans here to use their GI bill education benefits while employed. The training for this position is very intense as well, if you fail any of the eight exams more then once...You lose your job .

      Viewing 403 - 405 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.