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      U.S. Customs and Border Protection

      Engaged Employer

      U.S. Customs and Border Protection reviews

      3.6

      71% would recommend to a friend

      (523 total reviews)

      Rodney S. Scott

      78% approve of CEO

      68% positive business outlook

      Ratings by category

      4.1

      Compensation and benefits

      3.9

      Diversity & inclusion

      3.8

      Career opportunities

      3.2

      Culture & values

      3.2

      Senior management

      3.1

      Work/Life balance

      U.S. Customs and Border Protection has an employee rating of 3.6 out of 5 stars, based on 523 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. Customs and Border Protection employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      523 reviews
      1.0
      Oct 17, 2023

      is just a job not your life...

      Technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      the only good thing working as a technician is the schedule.

      Cons

      poor management, as a technician you are low priority a k-9 dog has more authority than a cbp technician.

      4.0
      Oct 16, 2023

      Service to the Nation

      Senior program manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      You can make a difference in the lives of people looking for a fresh start or just wanting to have better opportunities for their family.

      Cons

      Personalities within the organization are often at odds with the mission.

      3.0
      Oct 10, 2023

      BPPC Salary

      Border patrol processing coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Many benefits that are very good and family oriented, OT is mostly available throughout the year, and it’s a new positions with rumors of growth (even though nothing has changed since the position opened 3 years ago), work/life balance depends on how much you choose to work.

      Cons

      OT is a must to make a decent check, schedules/assignments/details are based off seniority, salary does not pay enough for the amount of work that is expected of you, very repetitive work assignments that it’s easy to get stagnant, BPAs tend to treat BPPCs as lackeys and talk down to you (I have seen and experienced this many times in my short tenure here).

      Viewing 103 - 105 of 523 Reviews
      Related searches: U.S. Customs and Border Protection jobs | U.S. Customs and Border Protection salaries | U.S. Customs and Border Protection benefits | U.S. Customs and Border Protection interviews
      ReviewsU.S. Customs and Border Protection reviews

      Glassdoor has 549 U.S. Customs and Border Protection reviews submitted anonymously by U.S. Customs and Border Protection employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Customs and Border Protection is right for you.