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U.S. General Services Administration

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U.S. General Services Administration reviews

3.8

60% would recommend to a friend

(881 total reviews)
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Daniel M. Tangherlini

52% approve of CEO

27% positive business outlook

U.S. General Services Administration has an employee rating of 3.8 out of 5 stars, based on 881 company reviews on Glassdoor which indicates that most employees have a good working experience there. The U.S. General Services Administration employee rating is in line with the average (within 1 standard deviation) for employers within the Government & Public Administration industry (3.6 stars).

Reviews by job title

881 reviews
3.0
Jun 1, 2022
Recommend
CEO approval
Business Outlook

Pros

Been here through multiple administrations, so my feedback is indicative of the organization itself regardless of who is "at the top." Slow, steady, and consistent wins the race here.....also the mission. Don't expect to be impactful if your manager has a friend / mentee they want to bring up through the ranks at the expense of everyone else's careers and opportunity. Have seen this with multiple different managers. I suspect most of those in the reviews who enjoy "work / life" balance have long since given up on the mirage of the altruism of public service and are settling into the pragmatism of playing the long game. They are "existing" - simply going through the tedious transactional motions of grinding away on daily taskers and fire drills on the things they are asked to do that will elevate their managers careers or win that manager their next award. In fact, I had a co-worker who once said that GSA is where you go to "lose faith in public service." What's great about GSA, however, is the "mission" that it is supposed to have. That's what keeps me motivated; not the daily ins and outs of the self-serving career leadership (revolving door at that) that I've worked for over the years.

Cons

I'd be challenged to count, in less than 2 hands, the instances of career sabotage on the part of leadership resulting from this F&F (Friends and Family) approach. The irony of that sabotage is you must then watch as programs either fall on their face or in some ways even worse, take months and literal years to advance at a snails pace due to placement of unqualified friends and family.

5.0
Jan 12, 2021
Recommend
CEO approval
Business Outlook

Pros

Fast onboarding during pandemic. Teleworking is 100% due to pandemic and they have the resources/software to make it easy to do so. Teamwork is evident even though we are geographically dispersed.

Cons

Not really seeing any at this point. I've been here for 4 months.

1.0
Apr 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Telework/flexibility, Benefits, variability in projects and challenges...

Cons

Too many Contracting Officers are NOT familiar with the systems; there are too many COs and not enough workers (Contract Specialists). Training is very lacking.

Viewing 52 - 54 of 881 Reviews

Glassdoor has 962 U.S. General Services Administration reviews submitted anonymously by U.S. General Services Administration employees. Read employee reviews and ratings on Glassdoor to decide if U.S. General Services Administration is right for you.