3.0
Mar 16, 2012
Recommend
CEO approval
Business Outlook
Pros
About as flexible and innovative as any agency in the entire Federal Govt. Great flexibility, as its funding comes primarily from fees charged to other agencies rather than Congressional appropriations. A great home for creative thinkers. People are very nice to each other.
Cons
Lots of talk, but not much action. Virtually impossible to get the agency organized and functioning as a unified service provider focused on customer needs, rather than internal career building. The "niceness" of employees is so great that it significantly impedes corporate improvement.