Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (12) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 85 reviews)); "Benefits are great and that’s about it." ((in 48 reviews)); "the people are great and doing their best" ((in 47 reviews)); "Team driving can make some good money with the right teammate" ((in 14 reviews)); "Decent work environment." ((in 12 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 33 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 20 reviews)); "Layoff happens every 3 months." ((in 17 reviews)); "Long hours and on call 24/7." ((in 16 reviews)); "Fleet managers always changing,never can answer questions, repeated issue with loads canceling, forced team driving, 90% of the time did not get home on time." ((in 16 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , New Caney , Auburn , Phoenix , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,067 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by demographic groups

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U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,067 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

4.0

Apr 30, 2025

Work

Class a cdl truck driver

Recommend

CEO approval

Business Outlook

Pros

Easy work, easy loads , drop and hook

Cons

May not have loads ready when you’re ready to go. Sometimes delayed sitting waiting on loads but you get detention pay

3.0

Apr 22, 2025

Used to be better

Otr team driver

Recommend

CEO approval

Business Outlook

Pros

Pay was accurate and on time. They keep you moving, and if you sit they have no problem giving you a layover which was $100 a driver. When I started in 2023 my partner and I would get 5500-6000 miles every week, but in 2024 it dropped to more like 4800-5500 being the top end. They always got me home on time or early.

Cons

Couldn’t keep one manager for more than 3-4 months, due to managers either quitting or moving to other accounts. They lost a few terminals since merging with knight and swift. Feels like the company is in a decline but I haven’t worked there since 11/24 so I’m not sure how it is now. Your dispatcher/fm is not in control of your load planning so they have to wait for orders as to what loads you’ll be getting next which can be a pain. often times you’ll be sitting around waiting for a load with no updates. If there’s an issue at the shipper or your load got canceled your fleet manager has to reach out to the the planners, the planners have to reach out to csr and csr has to reach the shipper/ receiver, it’s a timely process.

2.0

Apr 20, 2025

Not an OTR company

Otr truck driver (over the road truck driver)

Recommend

CEO approval

Business Outlook

Pros

Nice trucks and friends dispatchers

Cons

Everything, run short miles,too much Eastcoast, not enough miles, you are the scapegoat for the local drivers when they want time off!

Viewing 46 - 48 of 1,067 Reviews

Jobs at U.S. Xpress

Weekend Load Planning

Customer Service Representative/Dispatcher

Trailer Mechanic- Entry Level

Logistics Accounts Manager

Logistics Accounts Manager

U.S. Xpress

U.S. Xpress reviews

Company ratings over time

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Reviews by job title

Work

Used to be better

Not an OTR company

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