U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,067 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,067 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews
4.0
Nov 2, 2024

Getting better

Recommend
CEO approval
Business Outlook

Pros

driver's pay is improving slowly but surely!

Cons

There are not enough accounts but that's ok on my side.

1.0
Oct 30, 2024

Toxic Company

Recommend
CEO approval
Business Outlook

Pros

Grateful for my job working from home during the pandemic however they hired many remote employees during this time only to terminate them if they were not willing to relocate and return to office 1-2 years down the road.

Cons

This company is toxic and working here will make you feel like an ant inside an ant farm. Leadership will tell you they care about your development but they don’t, they want to keep you in your role for as long as possible. They are operating on a .01-1% profit margin if they can even come out positive which hurts you as an employee because there is no room for raises or bonus’. Over my 5+ years at the company the housing market has gone up about 50% in my area and my overall pay actually went down through the termination of the incentive plan. In the months before my departure they kept looking for more and more ways to micromanage and add ‘busy work’ onto an already hefty workload with no increase in compensation. If you are going into account management or sales and your customer isn’t a top 1-10 customer get ready for alot of service issues and uncomfortable customer conversations. Constantly being let down by the Fleet and Planning teams and having to speak to issues out of your control.

4.0
Oct 29, 2024

Good Company

Recommend
CEO approval
Business Outlook

Pros

Good miles and family oriented

Cons

i been there i haven't had bad experience

Viewing 70 - 72 of 1,067 Reviews

Glassdoor has 1,110 U.S. Xpress reviews submitted anonymously by U.S. Xpress employees. Read employee reviews and ratings on Glassdoor to decide if U.S. Xpress is right for you.