Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (12) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 94 reviews)); "Good benefits for mechanics and drivers" ((in 45 reviews)); "the people are great and doing their best" ((in 43 reviews)); "Good Work Environment" ((in 15 reviews)); "Great leadership, clear vision & direction and employee oriented" ((in 14 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 37 reviews)); "Long hours and on call 24/7." ((in 20 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 20 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 18 reviews)); "Layoff happens every 3 months." ((in 17 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , Phoenix , New Caney , Auburn , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,068 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by demographic groups

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U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,068 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

1K reviews

1.0

Nov 30, 2016

Class A driver Walmart

Class a truck driver

Recommend

CEO approval

Business Outlook

Pros

It's a good way to receive experience training

Cons

US Express is running ads looking for drivers for the Indiana area Walmart they say they're guaranteeing 950 a week when you get there they tell you that would be an average

1.0

Oct 19, 2016

Class A CDL Driver

Class a truck driver

Recommend

CEO approval

Business Outlook

Pros

Nothing good about this company. No pros!!!! Only pro was quitting their company and going with a company who knows how to treat their drivers the right way!!! ( Unlike US xpess) They are clueless to the proper way to treat drivers!

Cons

Drivers are treated badly. 1 day hometime per 1 week out for drivers, cubicle chimps get every evening at home, every weekend at home and not to mention any day during the week they want off. 8 hr shift for them, 14 hr shift for drivers. Their risks, papercuts or eye strain. Drivers risks, death. Management is full of lies, empty promises and BS! needed hometime is unattainable for drivers

5.0

Aug 24, 2016

A Company that Cares for You!

Xpress elite development program

Recommend

CEO approval

Business Outlook

Pros

Great working environment and culture. Great camaraderie between the people that you work with from the top down. Usxpress loves to engage its employees in sponsored events such as mud-runs, races and benefits from all levels of the organization. With the size of the company there are many opportunities for advancement in all divisions, so you never become stale in a position. They truly care for every employee and there are many programs that they offer from Wellness programs to Xpress Cares.

Cons

It is a stressful environment for sure, but that is the nature of a 365 a day 24 hour operation trucking company. Its a job where if your absent from your desk typically someone else is having to pull your weight. Its not a job where you can just pick up from where you left off. Decisions in operations need to be made quickly and you have to be willing to pull that trigger. Mistakes will be made, but they are all learning opportunities.

Viewing 70 - 72 of 1,068 Reviews

Jobs at U.S. Xpress

Weekend Load Planning

Logistics Accounts Manager

Logistics Accounts Manager

Trailer Mechanic- Entry Level

Logistics Accounts Manager

U.S. Xpress

U.S. Xpress reviews

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Ratings by demographic groups

Reviews by job title

Class A driver Walmart

Class A CDL Driver

A Company that Cares for You!

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