Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (13) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 96 reviews)); "the people are great and doing their best" ((in 46 reviews)); "Benefits are great and that’s about it." ((in 45 reviews)); "Good Work Environment" ((in 14 reviews)); "Team driving can make some good money with the right teammate" ((in 14 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 36 reviews)); "long hours and labor intensive work" ((in 22 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 19 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 18 reviews)); "Layoff happens every 3 months." ((in 14 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , Phoenix , New Caney , Auburn , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

Skip to content Skip to footer

Notifications

U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,069 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

Jan 22, 2015

Great people but terrible management and policies

Operations

Recommend

CEO approval

Business Outlook

Pros

Decent pay but not worth the hassle.

Cons

In Operations, they do not put you in a place to succeed. Keep over cramming the system with freight and expect you to make it happen. They then tell you if you can't do it, they'll get someone who will. Training is non-existent. They show you the basics of a new program then tell you to "work with it" once you're on the job. They don't care about the people, only the weekly revenue.

2.0

Dec 22, 2014

Areas for improvement

Maintenance coordinator

Recommend

CEO approval

Business Outlook

Pros

One of the largest fleets in the United States so we receive preferential treatment from most vendors. Our trucks are traded in after 3-4 years.

Cons

Poor communication. Management has an "us vs. them" mentality, meaning most of the people doing the work are rarely involved with decision making. No driver accountability. No opportunity to advance career. No raises, cost of living or otherwise.

1.0

Dec 19, 2014

Please read before you consider working at Us Xpress.

Dedicated route (indiana - walmart)

Recommend

CEO approval

Business Outlook

Pros

One pro was I was always moving, I did my route for the day, slept, then woke up for the next one. The pay was less then advertised; but pay stub easy to understand, and no hidden fees. You will get part of your bonus but only after asking for it multiple times.

Cons

no respect, dirty trucks, load before life, rude management They don't care if you can't see the road, the load is more important. It could be a white out or blizzard you must push on. If you don't expect to get yelled at. If your too tired to drive because the weather fatigued you, expect to get yelled at. Their motto is the load before your life in Auburn , IN. My first truck was so nasty i got very sick. My second truck was just as bad, but no pet dander. I had to clean both. They would not let me go back OTR or switch accounts. Must have at least a 6month lease signed before they pay you your second bonus.

Viewing 988 - 990 of 1,069 Reviews

Jobs at U.S. Xpress

Diesel Technician - All Experience Levels

Dallas, TX

View job

Manager, Logistics Customer Account