Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (13) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 99 reviews)); "the people are great and doing their best" ((in 45 reviews)); "Benefits are great and that’s about it." ((in 44 reviews)); "Team driving can make some good money with the right teammate" ((in 15 reviews)); "Good Work Environment" ((in 13 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 40 reviews)); "Long hours and on call 24/7." ((in 19 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 19 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 18 reviews)); "Layoff happens every 3 months." ((in 15 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , Phoenix , New Caney , Auburn , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

Skip to content Skip to footer

Notifications

U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,069 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

3.0

Nov 6, 2014

Wishing for better communication

Team driver

Recommend

CEO approval

Business Outlook

Pros

Pay system is very hassle free, good miles if you have a decent FM, very nice trucks, policy that lets me fire and hire new FM's until I am satisfied with who I have to work for, trucks governed at 65.

Cons

Really poor communication in the FM pool, chasing the ever evasive empty trailer, some in the night and weekend FM pool are rude, intolerant and impatient, delivery windows that are unrealistic, FM's lying to drivers just to get them off the phone, the Driver Tech is a great concept, but the navigation part is SO messed up that we have to run our own GPS on the side to really get to where we need to be.

3.0

Oct 25, 2014

You get ahead if you know the right people.

Human resources department

Recommend

CEO approval

Business Outlook

Pros

Nice facilities. nice coffee. Nice water fountains. Nice bathrooms. Easy parking, and so That's about it.

Cons

No real support or acknowledgement of what the non-ops related depts contribute. selective application of rules and policies. Personality and reactionary based decision making and leadership. They spend a ton on consulting and finding the prettiest and shiniest new efficiency program (new as in pase about 3 years ago) but still don't try to find out what really works by shadowing and asking their employees what works or what they need.

1.0

Oct 13, 2014

A step backwards in my career.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I learned more about the Transportation industry.

Cons

The culture is negative and draining. Communication is on a as-needed basis, compensation is way below minimum guidelines and the upper management and executive teams are disconnected and refuse to hear/consider any recommendations for improvement.

Viewing 997 - 999 of 1,069 Reviews

Jobs at U.S. Xpress

Software Engineer II- Local to Chattanooga

Engineer, II Software