Does U.S. Xpress pay their employees well?

According to anonymously submitted Glassdoor reviews, U.S. Xpress employees rate their compensation and benefits as 2.7 out of 5. Find out more about salaries and benefits at U.S. Xpress. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at U.S. Xpress?

36% of U.S. Xpress employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated U.S. Xpress 3.0 out of 5 for work life balance, 2.9 for culture and values and 2.8 for career opportunities.

What are the top reviewed jobs at U.S. Xpress?

Truck Driver (106) , Class A Truck Driver (65) , OTR Truck Driver (41) , Driver (36) , Dedicated Driver (28) , Fleet Manager (18) , Account Supervisor (17) , OTR Driver (15) , Account Manager (14) , CDL Driver (14) , Company Driver (14) , Customer Service Representative (13) , Transportation Manager (13) , Carrier Sales Representative (10) , Class A Cdl Truck Driver (10)

What are the pros of working at U.S. Xpress according to real employee reviews?

"I started on the dollar tree account out of Savannah Georgia; it was a lot of work hand unloading the trailer but good pay." ((in 90 reviews)); "Good benefits for mechanics and drivers" ((in 45 reviews)); "Some good people and departments; promote from within." ((in 43 reviews)); "Team driving can make some good money with the right teammate" ((in 16 reviews)); "Good Work Environment" ((in 15 reviews))

What are the cons of working at U.S. Xpress according to real employee reviews?

"Poor management and if you try to quit they lie on you report." ((in 36 reviews)); "lack of communication poor equipment/repairs no miles/sit more then you drive at time" ((in 19 reviews)); "The managers have no idea what they’re doing and no one cares." ((in 18 reviews)); "Long hours and on call 24/7." ((in 17 reviews)); "Layoff happens every 3 months." ((in 15 reviews))

What are employees saying about U.S. Xpress layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about U.S. Xpress layoffs and their outlook for job security at U.S. Xpress in 2026.

What are the top reviewed U.S. Xpress locations?

Chattanooga , Tunnel Hill , Dallas , Jacksonville , Chicago , Shippensburg , Springfield , Irving , Houston , Atlanta , Gordonsville , Markham , Phoenix , New Caney , Auburn , Indianapolis , Ellenwood , Marion , Jonesville , Joliet , Scottsdale , Newton , Duncan , Savannah , Tempe , Henderson , Gas City , Tipp City , Zanesville , Robert

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U.S. Xpress

Acquired by Knight-Swift

U.S. Xpress reviews

2.9

36% would recommend to a friend

(1,069 total reviews)

Tim Harrington

45% approve of CEO

37% positive business outlook

Ratings by category

3.2

Diversity & inclusion

3.0

Work/Life balance

2.9

Culture & values

2.8

Career opportunities

2.7

Senior management

2.7

Compensation and benefits

U.S. Xpress has an employee rating of 2.9 out of 5 stars, based on 1,069 company reviews on Glassdoor which indicates that most employees have an average working experience there. The U.S. Xpress employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

2.0

May 27, 2014

Needs better management, favortism

Maintenance coordinator

Recommend

CEO approval

Business Outlook

Pros

Good pay. Nothing else at all

Cons

Never expect a raise, expect schedule changes every 6 months

4.0

May 24, 2014

good...eye opener

Company driver

Recommend

CEO approval

Business Outlook

Pros

lots of runs, solid work...,plenty terminals, pay is good, love fuel stops.. flying j and pilot.....fuel cards work.. direct deposit worked good & truck was great 2011 freightliner no issues ...kevin ackins is the best in the fleet always got a trailer for me good D.M.... very good place to work no hassles or big brother watching feel..

Cons

safety treat you as a unfit fool....u miss 3-7 pre trips in a log book you are in danger for being put in time out...but you know u pre tripped your truck just forgot to do it on the log...we need more Volvos the road is our home for 28 days so plz give us a home style truck... Volvo vnl780 ......also please fix the trailers 3 out of 10 are out dated and are in bad shape.. it is not our fault if we get pulled over cuz the trailer bad.. take it out of service d.o.t is watching...

1.0

Apr 7, 2014

My experience with U.S. Xpress is horrible.

Truck driver

Recommend

CEO approval

Business Outlook

Pros

I guess its better than working at a fast food restaurant.

Cons

Low pay - when its time for your penny raise after a year, you will not get it. You will not be recognized for going above and beyond Employees are not treated well Home office - things are not completed on a weekly basis (i.e. child support processing)

Viewing 1015 - 1017 of 1,069 Reviews

Jobs at U.S. Xpress

Logistics Accounts Manager

Logistics Accounts Manager

Weekend Load Planning